At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; a passion for food and great service is essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Sunday: 06:00 - 10:00
- Monday: 05:00 - 09:00
- Saturday: 05:00 - 09:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - West Wickham Simply Food employer: Marks and Spencer
Join M&S as a Customer Assistant in West Wickham Simply Food, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. With a strong focus on employee growth and development, M&S offers flexible working hours, competitive pay including an unsocial premium, and a supportive work culture that values teamwork and resilience. This role not only provides the chance to engage with customers but also to be at the forefront of innovation in retail, making it an exciting opportunity for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - West Wickham Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate that you're ready to deliver that five-star service M&S is looking for.
✨Tip Number 3
Be prepared for a fast-paced environment! During your interview, highlight your ability to thrive under pressure. Share experiences where you've successfully managed busy situations, showing that you can keep your cool when the store gets hectic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. So, don’t wait – take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - West Wickham Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining M&S and being part of our team.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for the fast-paced environment at M&S, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Customer Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. Think about your favourite products and why they stand out!
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands a lot, so demonstrating your ability to stay calm and focused when things get busy will impress the interviewers.
✨Emphasise Team Spirit
Be ready to discuss your experiences working in teams. Highlight how you’ve supported colleagues in the past and contributed to a positive work environment. M&S values teamwork, so showing you can be a great team player is key.
✨Flexibility is Key
Expect questions about your availability and willingness to adapt to different roles within the store. Share examples of how you've been flexible in previous jobs, as this will demonstrate that you're ready to embrace the challenges of a dynamic retail environment.
