At a Glance
- Tasks: Assist customers, maintain store cleanliness, and promote M&S Food products.
- Company: Join M&S, a leading retailer known for quality food and exceptional service.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Other info: M&S values diversity and offers reasonable adjustments during the recruitment process.
- Why this job: Be a brand ambassador, engage with customers, and make a real impact in the community.
- Qualifications: Must be 18 or over, with strong communication skills and a passion for customer service.
All the details
Work Pattern
Sunday 06:00 - 15:00
Friday 08:00 - 17:00
Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
- At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Skipton Simply Food employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and teamwork. As a Customer Assistant in Skipton Simply Food, you'll enjoy comprehensive training, opportunities for personal growth, and the chance to engage with our community while delivering outstanding service. Join us to be part of a forward-thinking team that champions quality and innovation in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Skipton Simply Food
✨Tip Number 1
Familiarise yourself with M&S Food products before your interview. Knowing the latest offerings and promotions will show your passion for the brand and help you engage with customers effectively.
✨Tip Number 2
Demonstrate your digital confidence by mentioning any experience you have with retail technology or apps. Highlighting your ability to use tools like the Sparks App can set you apart as a candidate who is ready to enhance the customer experience.
✨Tip Number 3
Prepare examples of how you've worked as part of a team in previous roles. M&S values teamwork, so sharing specific instances where you supported colleagues or contributed to a positive work environment will resonate well.
✨Tip Number 4
Be ready to discuss how you handle feedback and adapt to changing situations. M&S looks for individuals who are open to improvement and can thrive in a dynamic retail environment, so showcasing your adaptability will be key.
We think you need these skills to ace Customer Assistant - Food - Skipton Simply Food
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service and any knowledge of food products, as this will be crucial for the role.
Tailor Your CV:Make sure your CV reflects your skills and experiences that align with the job. Emphasise your customer service skills, digital capabilities, and any previous retail experience. Use specific examples to demonstrate how you've gone above and beyond in past roles.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at M&S and how you can contribute to creating a great shopping experience. Be sure to express your enthusiasm for being a brand ambassador for their products.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for a Customer Assistant.
How to prepare for a job interview at Marks and Spencer
✨Show Your Passion for Food
Make sure to express your enthusiasm for M&S Food products during the interview. Share any personal experiences or favourite products, as this will demonstrate your genuine interest and knowledge about what you’ll be selling.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss specific situations where you went above and beyond to help a customer, as this aligns with the role's focus on delivering remarkable service.
✨Demonstrate Digital Confidence
Familiarise yourself with digital tools like the Sparks App and in-store devices. Be ready to discuss how you would use these tools to enhance the customer experience, showing that you're comfortable with technology in a retail environment.
✨Emphasise Teamwork and Flexibility
Be prepared to talk about your ability to work as part of a team and adapt to changing situations. Share examples of how you've collaborated with colleagues in the past and how you can contribute to creating an inclusive store environment.
