At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Embrace challenges and enjoy a dynamic work atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Sunday 08:30-12:30
- Wednesday 06:00-10:00
- Thursday 06:00-10:00
- Friday 06:00-10:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Princes Risborough SF employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Princes Risborough where our Customer Assistants can thrive. With a strong focus on employee growth and development, we provide comprehensive training and opportunities to advance within the company, all while fostering a supportive team culture that values hard work and collaboration. Join us to be part of a forward-thinking retailer that not only prioritises customer satisfaction but also invests in the well-being and success of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Princes Risborough SF
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tough customer or recommend a product. Being able to demonstrate your five-star service mindset will set you apart from the crowd.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you've adapted to changing situations in past roles. M&S loves team players who can roll with the punches and keep things running smoothly, especially during busy times.
✨Tip Number 4
Don’t forget to highlight your digital skills! Familiarise yourself with tools like the Sparks App and be prepared to talk about how you can use technology to enhance the customer experience. It’s all about making shopping easier for customers!
We think you need these skills to ace Customer Assistant - Food - Princes Risborough SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us see your enthusiasm for M&S Food products. Share any experiences you have with food retail or customer service that highlight your love for the industry. We want to know why you’re excited about this role!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience relevant to the Customer Assistant role.
Highlight Your Team Spirit:Since being a team player is crucial, make sure to mention any past experiences where you’ve worked in a team. Tell us how you contributed to a positive environment and supported your colleagues. We love seeing collaboration in action!
Embrace Flexibility:In your application, emphasise your adaptability and willingness to take on various tasks. Mention any experiences where you’ve had to adjust quickly to changing situations. We’re looking for someone who can thrive in our dynamic retail environment!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you contributed to a team environment. Highlight how you supported colleagues and worked together to achieve goals, as being a team player is crucial in this role.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you've used apps or devices in previous jobs. Mention any experience with technology that enhances customer service, as being digitally confident is essential for this position.
