At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, team support, and opportunities for growth.
- Other info: Dynamic environment with no two shifts the same.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 11 - 12 € per hour.
Work Pattern
- Week 1
- Sunday: 14:00-18:00
- Tuesday: 17:30-21:30
- Saturday: 16:30-20:30
- Week 2
- Sunday: 14:00-18:00
- Monday: 17:30-21:30
- Thursday: 17:30-21:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Petersfield Simply Food employer: Marks and Spencer
Joining M&S as a Customer Assistant in Petersfield Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a vibrant work culture where you can thrive in a fast-paced environment while enjoying the benefits of flexible working hours and digital tools to enhance your performance. This role not only allows you to engage with customers but also provides opportunities to contribute to the success of one of the UK's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Petersfield Simply Food
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tough customer or recommend a product. Being able to demonstrate your ability to deliver five-star service will set you apart.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you've adapted to changing situations in past jobs. M&S loves team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family and ready to embrace the challenge ahead.
We think you need these skills to ace Customer Assistant - Food - Petersfield Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite M&S products or any experiences you've had that show your enthusiasm for the food industry. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Your Customer Service Skills:Make sure to mention any previous experience you have in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of making our customers feel valued.
Emphasise Your Team Spirit:Being a team player is key in our fast-paced environment. In your application, talk about times when you’ve worked well with others to achieve a common goal. We want to know that you can contribute to a positive atmosphere and support your colleagues when things get busy.
Be Flexible and Ready for Challenges:Flexibility is crucial in retail, so don’t forget to mention your willingness to adapt to different roles and shifts. Share any experiences where you’ve had to think on your feet or handle unexpected situations. This will show us that you’re ready to embrace the challenges that come with the role.
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. Whether it’s handling a busy shift or resolving customer complaints, showcasing your ability to stay calm and effective in high-pressure situations will impress the interviewers.
✨Show Your Team Spirit
Think of instances where you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work environment. This will highlight your fit for their team-oriented culture.
✨Embrace Flexibility
Be prepared to discuss your adaptability. The role requires working across various areas of the store, so share examples of how you’ve successfully adjusted to changing demands in previous jobs. This will demonstrate your readiness for the dynamic retail environment.
