At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Dynamic role with opportunities to thrive in a fast-paced environment.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Thursday 17:30-21:30
- Friday 17:30-21:30
- Saturday 17:30-21:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - York employer: Marks and Spencer
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants in York not just a job, but a vibrant career path filled with growth opportunities. Our supportive work culture fosters teamwork and resilience, ensuring that every colleague feels valued and empowered to deliver exceptional service. With flexible working hours and a commitment to employee development, M&S is the perfect place for those looking to thrive in a fast-paced environment while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - York
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches and keep the energy high, so let us know how you fit into that vibe.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and any other tech we use. Being digitally confident is key, so show us how you can enhance the customer experience with your tech-savvy approach.
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - York
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in delivering top-notch customer service. We’re looking for those who can keep a cool head under pressure and make customers feel valued.
Be Flexible and Adaptable:Since no two shifts are the same, share examples of how you've adapted to changing situations in previous roles. We appreciate team players who can roll with the punches!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with M&S.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you contribute to a positive work atmosphere. Share experiences where you supported colleagues or collaborated to achieve a common goal. This will demonstrate that you're a team player who can adapt to various roles.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about your flexibility in previous roles. Highlight instances where you adapted to changing demands or took on different responsibilities. This will reassure them that you're ready to tackle the challenges of a dynamic retail environment.
