At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in the Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with varied shifts and a focus on teamwork.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 5-9, Tuesday 5-9, Thursday 5-9, Friday 5-9, Saturday 5-9
- Week 2: Sunday 6-10, Tuesday 5-9, Wednesday 5-9, Thursday 5-9, Friday 5-9
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You'll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You'll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Kingsley Village employer: Marks and Spencer
Joining M&S as a Customer Assistant in Kingsley Village means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering employees opportunities for growth and development while delivering exceptional service to our customers. With flexible shifts and a commitment to innovation, you'll thrive in an environment that encourages you to embrace challenges and make a real impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Kingsley Village
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches and keep the energy high, so let us know how you fit into that vibe.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and any other tech we use. Show us that you’re not just a people person, but also someone who can enhance the customer experience through technology.
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Kingsley Village
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that showcase your enthusiasm for food and customer service. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Team Spirit:We’re all about teamwork here at M&S, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a previous job or a group project, show us how you contribute to a positive environment and support your colleagues.
Be Ready for the Fast Pace:Our stores can get pretty busy, so it’s important to demonstrate that you can thrive under pressure. Use your application to share examples of how you’ve handled high-pressure situations before, whether in retail or elsewhere. We want to know you can keep your cool when things heat up!
Embrace Digital Tools:Being digitally confident is key for this role, so don’t forget to mention any experience you have with digital tools or technology. Whether it’s using apps, devices, or online platforms, show us that you’re ready to enhance the customer experience with your tech skills.
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since the role involves working in a high-pressure environment, be ready to discuss how you handle stress. Share specific strategies you use to stay calm and focused during busy periods, as this will highlight your resilience and ability to thrive under pressure.
✨Be a Team Player
M&S values teamwork, so come prepared with examples of how you've worked effectively in a team. Talk about how you support your colleagues and contribute to a positive work environment, as this will show that you can fit into their culture.
