At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two shifts the same!
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset are essential.
The predicted salary is between 11 - 12 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Work Pattern:
- Wednesday 17.30-21.30
- Thursday 17.30-21.30
- Friday 17.30-21.30
- Saturday 17.30-21.30
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Customer Assistant - Food - Christchurch SF employer: Marks and Spencer
Join M&S as a Customer Assistant in Christchurch, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering employees opportunities for growth and development in a fast-paced environment. With competitive benefits and a commitment to exceptional customer service, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Christchurch SF
✨Tip Number 1
Get to know M&S inside out! Familiarise yourself with their food products and services. When you walk into that interview, show off your knowledge and passion for what they offer. It’ll make you stand out as a committed brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle high-pressure situations or difficult customers. Role-playing with friends can help you feel more confident and ready to deliver that five-star service.
✨Tip Number 3
Show your flexibility! Be prepared to discuss how you can adapt to different roles within the store. Highlight any past experiences where you’ve successfully juggled multiple tasks or worked in various areas – it’ll show you’re ready for anything!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you on board!
We think you need these skills to ace Customer Assistant - Food - Christchurch SF
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love M&S Food products! Share any personal experiences or favourite items that make you excited about working in our Food section. This will help us see your genuine enthusiasm.
Highlight Your Customer Service Skills:We want to hear about your previous experiences in customer service. Be sure to include specific examples of how you've gone above and beyond for customers in the past. This will show us that you're ready to deliver that five-star service we value.
Emphasise Your Team Spirit:Being a team player is crucial in our fast-paced environment. Mention any teamwork experiences you've had, whether in previous jobs or other activities. We love candidates who can contribute to a positive atmosphere and support their colleagues.
Be Flexible and Adaptable:Let us know how you handle change and adapt to new situations. Share examples of times when you've successfully navigated a busy or challenging environment. This will demonstrate that you're ready to embrace the dynamic nature of retail with us.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your commitment to providing five-star service.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to changing situations. Share stories that illustrate how you've collaborated with colleagues in high-pressure environments and how you’ve embraced flexibility in your previous roles.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, be prepared to discuss your experience with digital tools. Mention any relevant technology you've used in past jobs and how it improved customer experiences. This will show you're ready to utilise M&S's digital tools effectively.
