At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 12 € per hour.
Work Pattern:
- Monday - 5:00 to 13:00
- Tuesday - 5:00 to 13:00
- Wednesday - 5:00 to 13:00
- Thursday - 5:00 to 13:00
- Friday - 5:00 to 13:00
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Chancery Lane Simply Food employer: Marks and Spencer
Join M&S as a Customer Assistant in Chancery Lane, where you'll be part of a dynamic team in one of the UK's fastest-growing retailers. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development. With competitive pay, including an unsocial hours premium, and a commitment to exceptional customer service, M&S is an excellent employer for those looking to thrive in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Chancery Lane Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service under pressure will really impress the hiring team.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with tools like Sparks and in-store devices. Mentioning your comfort with these tools during the interview can highlight your readiness to enhance the customer experience.
✨Tip Number 4
Be ready to talk teamwork! Share examples of how you've worked well in a team before. M&S values a positive, high-energy environment, so showing that you can contribute to that vibe will definitely work in your favour.
We think you need these skills to ace Customer Assistant - Food - Chancery Lane Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a love for our products.
Tailor Your CV:Make sure your CV is tailored to the Customer Assistant role. Highlight any previous experience in fast-paced environments or customer service roles. We want to know how you’ve thrived under pressure and contributed to team success!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. This role demands a high-energy approach, so be ready to share how you've handled busy situations and maintained excellent service.
✨Emphasise Teamwork
Think of instances where you've worked effectively in a team. Highlighting your ability to support colleagues and contribute to a positive environment will resonate well, as teamwork is crucial in this role.
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance customer experience. Mention any relevant experience you have with technology, as being digitally confident is essential for utilising in-store devices and apps like Sparks.
