At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Sunday 11:00-15:00
- Wednesday 06:00-10:00
- Friday 06:00-10:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion Home & Beauty - York Outlet employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Customer Assistants in York Outlet benefit from flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic team that is committed to delivering outstanding customer service. Join us to not only enhance your retail skills but also to contribute to a brand that values innovation and style in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion Home & Beauty - York Outlet
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you chat with customers, you can offer genuine style advice that shows you're passionate about what you do.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with engaging customers. Remember, being a confident brand ambassador means connecting with shoppers and making them feel valued.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices. The more you know about the Sparks App and other tools, the better you'll be at enhancing the customer experience and keeping things running smoothly.
✨Tip Number 4
Be ready to adapt! Retail is all about flexibility, so prepare yourself for a fast-paced environment. Think about how you can quickly switch gears and support your team, no matter what challenges come your way.
We think you need these skills to ace Customer Assistant - Fashion Home & Beauty - York Outlet
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experience or personal stories that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Clear and Concise:Keep your application straightforward and to the point. We want to see your skills and experiences without wading through unnecessary fluff. Use bullet points if it helps to make your achievements stand out!
Highlight Your Team Spirit:Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences. Whether it's in retail or other jobs, show us how you contribute to a positive atmosphere and support your colleagues.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Showcase Your Team Spirit
Think of examples where you've worked well in a team, especially in fast-paced environments. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well with the interviewers.
✨Embrace Flexibility
Retail is all about adapting to change. Be ready to discuss how you've handled unexpected challenges in previous roles. This will demonstrate your resilience and readiness to tackle whatever comes your way at M&S.
