At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Perfect for those who thrive in dynamic, high-demand settings.
- Why this job: Be part of a transformation while helping customers find their style.
- Qualifications: Fashion-forward individuals with digital confidence and teamwork skills.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Thursday 17:30-21:30, Friday 17:30-21:30, Saturday 17:30-21:30
Overview: Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five‑star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
Responsibilities:
- Drive sales and grow our share in the style space
- Help customers discover our most on‑trend and fashionable products
- Operate in a high‑demand environment, balancing speed and accuracy
- Utilise digital tools such as the Sparks App and in‑store devices to enhance the customer experience
- Maintain high standards of quality and efficiency while supporting colleagues
Key Attributes:
- Digital confidence and proficiency with in‑store tech
- Resilience, confidence and strong brand ambassador skills
- Team player who supports a positive store environment
- Flexibility to adapt to changing demands and schedules
Qualifications: Seeking fashion‑forward individuals ready to drive sales and deliver exceptional service.
Customer Assistant - Fashion, Home & Beauty - Stratford City employer: Marks and Spencer
Joining M&S as a Customer Assistant in Stratford City offers you the chance to be part of a dynamic team that values hard work and dedication. With a focus on employee growth, we provide comprehensive training and development opportunities, ensuring you can thrive in a fast-paced retail environment. Our commitment to a positive work culture and customer satisfaction makes M&S an exceptional employer for those passionate about fashion and service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Stratford City
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like Marks and Spencer when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like Marks and Spencer instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Stratford City
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at Marks and Spencer. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at Marks and Spencer
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into Marks and Spencer's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within Marks and Spencer. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
