At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join the iconic M&S team at Bristol Cabot Circus.
- Benefits: Flexible hours, competitive pay, and a vibrant work culture.
- Other info: Dynamic team atmosphere with opportunities for growth and development.
- Why this job: Be part of a transformation while helping customers look their best.
- Qualifications: Passion for fashion and excellent customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
About the Role
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section. You will play a vital frontline role in delivering style advice and five‑star service in a fast‑paced environment. This is not just a retail position – it’s a role for people who love pace, work hard, and help drive our transformation.
Work Pattern
- Wednesday 13:45‑20:15
- Thursday 13:45‑20:15
- Saturday 07:45‑14:15
Responsibilities
- Drive sales and grow our share in the style space.
- Serve customers, sell the latest fashion items, and offer style advice.
- Operate in a high‑demand environment and keep standards sky‑high while balancing speed and accuracy.
- Utilise digital tools such as the Sparks App and in‑store devices to enhance the customer experience and accelerate the move to the new M&S.
- Contribute to a positive store environment, supporting each other with purpose and energy.
- Adapt to where and when needed, being ready to meet the next challenge head‑on.
Customer Assistant - Fashion, Home & Beauty - Bristol Cabot Circus employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Bristol Cabot Circus
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Marks and Spencer, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Bristol Cabot Circus
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Marks and Spencer that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Marks and Spencer will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Marks and Spencer and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Marks and Spencer
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Marks and Spencer, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Marks and Spencer!
