Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers with a smile and promote our delicious café menu.
- Company: Join the M&S team in a vibrant café environment.
- Benefits: Flexible hours, great team culture, and opportunities for growth.
- Why this job: Be a part of a brand that values customer experience and teamwork.
- Qualifications: Passion for food, digital confidence, and a team player attitude.
- Other info: Perfect for high school and college students looking for part-time work.
Work Pattern
Week 1
Week 2
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You\’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
· Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
· Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
· At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
· Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
· Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Purpose
Key Accountabilities
Key Capabilities
Technical Skills/ Experience
Key Relationships and Stakeholders
Customer Assistant - Cafe - Culverhouse Cross employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - Culverhouse Cross
✨Tip Number 1
Get to know the café menu inside out! Familiarise yourself with the latest food and drink trends so you can chat confidently with customers. This will not only impress them but also show that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your digital skills! Since being digitally confident is key, make sure you’re comfortable using all the digital tools available. This will help you enhance the customer experience and ensure you’re ready to assist whenever needed.
✨Tip Number 3
Show off your team spirit! Being a great team player is crucial in this role. Be supportive of your colleagues and create a positive environment together. Remember, a happy team makes for happy customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the M&S family. Plus, it’s super easy and straightforward, so why not give it a go?
We think you need these skills to ace Customer Assistant - Cafe - Culverhouse Cross
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and drink! In your application, share why you love working in a café environment and how you keep up with the latest trends. This will help us understand your fit for the role.
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or platforms. Highlight how you've used technology to enhance customer experiences in the past – it’ll make you stand out!
Team Player Vibes: We value teamwork, so don’t forget to showcase your collaborative spirit. Share examples of how you’ve supported colleagues or contributed to a positive work environment in your previous roles.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy and ensures your application goes directly to us, so we can review it promptly.
How to prepare for a job interview at Marks and Spencer
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with M&S's café menu and any current promotions. Being able to discuss specific items and share your thoughts on food trends will show your passion and knowledge, making you stand out as a candidate.
✨Show Off Your Digital Skills
Since being digitally confident is essential for this role, practice using digital tools that might be relevant. Familiarise yourself with how digital menus work and think of examples where you've used technology to enhance customer experiences in the past.
✨Emphasise Teamwork
Prepare examples that highlight your ability to work well in a team. Discuss times when you supported colleagues or contributed to a positive work environment, as this role requires a strong team player who respects others.
✨Be Ready for Customer Scenarios
Think about potential customer interactions you might face in the café. Prepare to discuss how you would handle various situations, from recommending products to resolving complaints, showcasing your commitment to excellent customer service.
