Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers and promote our delicious café menu with exceptional service.
- Company: Join M&S, a brand known for quality and customer care.
- Benefits: Flexible hours, inclusive culture, and opportunities for growth.
- Other info: Perfect for students looking for part-time work in a dynamic environment.
- Why this job: Be a part of a vibrant team and share your passion for food and drink.
- Qualifications: Great communication skills and a love for customer service.
Overview
Join our team at M&S as a Customer Assistant in our café, where you\’ll champion our delightful food and drink offerings, offers, and services. We’re seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.
Typical work pattern
Week 1: Sunday 7:00 AM – 11:00 AM; Tuesday 6:00 AM – 10:00 AM; Wednesday 6:00 AM – 10:00 AM; Thursday 6:00 AM – 10:00 AM; Friday 6:00 AM – 10:00 AM
Week 2: Sunday 7:00 AM – 11:00 AM; Monday 6:00 AM – 10:00 AM; Tuesday 6:00 AM – 10:00 AM; Wednesday 6:00 AM – 10:00 AM; Friday 6:00 AM – 10:00 AM
You’ll be a brand ambassador who’s ready to recommend and promote our café menu. Through remarkable service you’ll make sure our customers feel valued every time they shop with us.
Responsibilities
- Serve customers efficiently on the shop floor and at service points
- Keep the store clean and tidy and ensure shelves are stocked
- Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
- Engage with customers to understand their needs, make recommendations, and deliver remarkable service
- Build expert product knowledge to sell and promote products and services
- Utilise digital tools and in-store devices to enhance the customer experience
Qualifications / Key Capabilities
- High levels of customer service
- Strong attention to detail and commitment to quality
- Open to feedback and able to manage workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Team player with ability to build positive relationships
- Digital capability
Employment Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Retail, Retail Apparel and Fashion, Retail Groceries
Everyone’s Welcome
M&S is committed to an inclusive organisation, welcoming diversity and equal opportunities. We support flexible working and provide reasonable adjustments in recruitment and selection processes where needed to ensure a fair assessment.
#J-18808-Ljbffr
Customer Assistant - Cafe - Bristol Longwell Green Retail Park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - Bristol Longwell Green Retail Park
✨Tip Number 1
Get to know the café menu inside out! Familiarise yourself with the latest food and drink trends so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable engaging with customers. Remember, it’s all about making them feel valued and understood.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples where you've successfully handled changing situations or feedback. Employers love to see that you can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you prepare for the interview process.
We think you need these skills to ace Customer Assistant - Cafe - Bristol Longwell Green Retail Park
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and drink shine through! We love candidates who are excited about our café offerings and can share that passion with our customers.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and any relevant experience. We want to see how you can bring your unique flair to our team at M&S!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at Marks and Spencer
✨Know Your Menu
Familiarise yourself with the café menu and any current promotions. Being able to discuss your favourite items and recommend them confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will highlight your commitment to delivering remarkable service.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Share instances where you collaborated effectively with others, as teamwork is crucial in a café environment. This will show that you can build positive relationships with colleagues.
✨Embrace Feedback
Express your openness to feedback and learning. Discuss how you've used feedback to improve your performance in previous roles. This attitude will resonate well with the interviewers, as they value adaptability and growth.