All the details
Working Pattern
Week 1
- Sunday: 10:00 - 18:00
- Monday: 06:00 - 14:00
- Wednesday: 13:00 - 21:00
- Thursday: 10:00 - 18:00
- Friday: 13:00 - 21:00
Week 2
- Monday: 09:00 - 17:0
- Tuesday: 06:00 - 14:00
- Wednesday: 13:00 - 21:00
- Friday: 13:00 - 21:00
- Saturday: 13:00 - 21:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.
We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that's through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor‑made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommend products both in-store and online.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non‑negotiable. You'll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on.
Being digitally confident is essential. You'll utilize our digital tools, such as the Sparks App and in‑store devices, to provide a personalised five‑star service.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life,
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Customer Assistant - Bra Fitter, Fashion, Home & Beauty - Cribbs Causeway employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.