At a Glance
- Tasks: Support our store by managing deliveries and keeping shelves stocked for customers.
- Company: Join M&S, a leading retailer committed to inclusivity and innovation.
- Benefits: Flexible working hours, training opportunities, and a vibrant team environment.
- Other info: Great opportunity for career growth in a dynamic retail setting.
- Why this job: Be the face of M&S and create amazing shopping experiences for customers.
- Qualifications: Must be 18+, with strong communication skills and a customer-focused attitude.
Overview
Summary
Christmas Customer Assistant - Warehouse Operative - Chichester
Join our team at M&S as a Customer Assistant in Operations, where you\'ll play a vital role in keeping our store running smoothly behind the scenes. We\'re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
You\'ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you\'ll help create a seamless shopping experience by keeping products available for our customers at all times. Being digitally confident is essential. You\'ll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You\'ll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Work Pattern
Sunday 08:00-17:00
Saturday 10:00-19:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Responsibilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
- We\'ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone\'s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That\'s why we\'re revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#Christmas
Customer Assistant in Chichester employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values teamwork and inclusivity. As a Customer Assistant in Chichester, you'll benefit from comprehensive training, flexible working options, and opportunities for personal growth within a company committed to sustainability and innovation. Join us to be part of a team that not only delivers outstanding service but also champions a greener future.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Chichester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Customer Assistant, especially around teamwork and customer service.
✨Tip Number 3
Be ready to showcase your digital skills! Since being digitally confident is key for this role, think of examples where you've used technology to improve efficiency or solve problems. This will really impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the M&S family. Don’t miss out on the chance to make an impact this Christmas!
We think you need these skills to ace Customer Assistant in Chichester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to contribute to our team at M&S.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the job description. We love seeing candidates who can connect their experience with what we’re looking for in a Customer Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Assistant. Familiarise yourself with tasks like accepting deliveries and keeping shelves stocked. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since teamwork is crucial for this position, think of examples from your past experiences where you've worked well with others. Be ready to discuss how you can contribute to a positive team environment and support your colleagues in achieving store goals.
✨Be Digitally Savvy
As being digitally confident is essential, brush up on any relevant technology or systems you might encounter in the role. If you have experience with stock management tools or digital communication channels, be sure to mention it during your interview.
✨Flexibility is Key
The job requires adaptability, so prepare to discuss how you've handled changing situations in the past. Share specific examples that highlight your ability to adjust to new tasks or priorities, especially in a fast-paced environment like retail.
