At a Glance
- Tasks: Lead a dynamic team on the shop floor, inspiring excellence in service and standards.
- Company: Join M&S, a forward-thinking retailer focused on customer experience.
- Benefits: Competitive pay, career development, and a supportive work culture.
- Other info: Embrace change and grow in a vibrant, inclusive environment.
- Why this job: Make a real impact by shaping the future of retail with your leadership.
- Qualifications: Experience in fast-paced retail and strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager - Food - Acorn Park Crawley employer: Marks and Spencer
Join M&S as a Team Manager in Food at our Acorn Park Crawley location, where you'll be at the forefront of transforming our stores for the next generation. We pride ourselves on a vibrant work culture that values leadership, teamwork, and personal growth, offering extensive training and development opportunities to help you thrive. With a focus on delivering exceptional service and strong commercial results, you'll find a supportive environment that encourages innovation and celebrates success.
