At a Glance
- Tasks: Lead a dynamic team to ensure smooth store operations and excellent customer service.
- Company: Join the renowned M&S family, known for quality and teamwork.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Great opportunity for personal growth and career advancement.
- Why this job: Perfect for those who thrive in fast-paced settings and want to make a difference.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Work Pattern
- Sunday 10:30-18:30
- Tuesday 13:30-21:30
- Wednesday 13:30-21:30
- Thursday 13:30-21:30
- Friday 13:30-21:30
Under 18 Disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
- Allocate resource effectively to deliver a quick payment experience
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
- Coordinate the team to deliver a clean, safe and well‑presented store
- Play their part in creating a great team atmosphere that is inclusive of everyone
- Role model great Customer Service
- Role model the M&S behaviours and Colleague Expectations across the store
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
- Support nearby stores if operationally required
- Responsible for being a key holder and answering call outs as required
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
About the Role
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Oxford Cowley Road Simply Food employer: Marks and Spencer
At Simply Food on Oxford Cowley Road, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Shift Lead, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while enjoying a supportive team atmosphere. Join us for a rewarding career where your contributions are valued and recognised, all within a vibrant community setting.
