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- Tasks: Be the backbone of our store, managing stock and deliveries with speed and accuracy.
- Company: Join M&S, a leading retailer known for its commitment to quality and teamwork.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible working hours.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact behind the scenes and keep our store running smoothly.
- Qualifications: Must be 18 or older; digital confidence and teamwork skills are essential.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1
- Sunday: 11:30‑18:00
- Tuesday: 04:45‑11:15
- Wednesday: 04:45‑11:15
- Friday: 04:45‑11:15
- Tuesday: 04:45‑11:15
- Wednesday: 04:45‑11:15
- Friday: 04:45‑11:15
- Saturday: 15:30‑22:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00‑06:00.
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Cowes Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operations - Cowes Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of a Customer Assistant in Operations. We want to see how you handle challenges and work under pressure!
✨Tip Number 3
Show off your flexibility! Be ready to discuss times when you've adapted quickly to changes or worked across different teams. This role is all about keeping things moving, so we need to know you can keep up!
✨Tip Number 4
Don’t forget to highlight your digital skills! Since you'll be using digital tools to manage stock and deliveries, share any relevant experience you have with technology. We love a tech-savvy team player!
We think you need these skills to ace Customer Assistant - Operations - Cowes Simply Food
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience: Make sure to mention any previous experience in retail or customer service. We love seeing how you've handled stock, deliveries, or worked as part of a team in the past. It helps us understand how you can fit into our operations!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with M&S. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to take on the physically demanding aspects of the job.
✨Showcase Your Flexibility
Flexibility is key in this role, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific examples where you’ve had to shift priorities or work across different areas, showing that you can keep up with the fast-paced retail environment.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, think about any tools or systems you've used in past roles. Be ready to talk about how you’ve tracked deliveries or managed stock using digital tools. This will show that you’re not just capable but also comfortable with the tech side of the job.
✨Emphasise Teamwork
As a key player in a larger team, it’s important to highlight your teamwork skills. Prepare examples of how you’ve collaborated with others to achieve common goals. This will illustrate that you understand the importance of working together to keep the store running smoothly.