Software Engineering Manager - Online (Returns and Service Comms) in City of London
Software Engineering Manager - Online (Returns and Service Comms)

Software Engineering Manager - Online (Returns and Service Comms) in City of London

City of London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to design and deliver innovative software solutions.
  • Company: Join Marks & Spencer, a forward-thinking retail leader with a strong purpose.
  • Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
  • Why this job: Be part of a transformative journey in retail technology and make a real impact.
  • Qualifications: Experience in software engineering and team leadership, ideally with Java and Salesforce.
  • Other info: Inclusive culture with opportunities for personal growth and community support.

The predicted salary is between 36000 - 60000 Β£ per year.

We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture.

You will join the Online software engineering team and lead the modernisation of critical software underpinning the post-purchase customer experience: the order history, returns and customer self-service web experience, and the customer communications for order and return tracking.

What You'll Do

  • Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
  • Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
  • Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
  • Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are

  • Previous polyglot hands-on senior software engineer
  • Experience working on highly scalable back-end software solutions, ideally Java-based
  • Experience working with Salesforce products such as Salesforce Marketing Cloud is a plus
  • Extensive background in software engineering with several years' experience in a variety of systems and technologies
  • Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
  • Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies
  • Promoter of DevOps: you build it, you run it.

Tech Stack

  • React, Next.js, Typescript, Optimizely
  • Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka
  • MongoDB, Postgres, Redis
  • Azure, Kubernetes
  • Dynatrace
  • GitHub Actions

What’s In It For You

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

Everyone's Welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Software Engineering Manager - Online (Returns and Service Comms) in City of London employer: Marks and Spencer

Marks & Spencer is an exceptional employer that fosters a culture of collaboration, innovation, and continuous improvement within its empowered engineering teams. With a strong commitment to employee development, competitive benefits including a generous colleague discount, flexible holiday options, and comprehensive wellbeing support, M&S provides a rewarding environment for those looking to make a meaningful impact in the retail sector. Join us in shaping the future of retail while enjoying a supportive and inclusive workplace that values diversity and personal growth.
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Contact Detail:

Marks and Spencer Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Software Engineering Manager - Online (Returns and Service Comms) in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show your interest.

✨Tip Number 3

Showcase your projects! Whether it's through a portfolio or GitHub, let your work speak for itself. Highlight any relevant projects that demonstrate your skills in software engineering and team leadership.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our team at M&S.

We think you need these skills to ace Software Engineering Manager - Online (Returns and Service Comms) in City of London

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Engineering
System Design
Software Architecture
Cloud Technologies
DevOps
Java
React
Typescript
Spring Boot
MongoDB
Kubernetes

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for software engineering shine through! We want to see your passion for technology and how it drives you to create innovative solutions.

Tailor Your Experience: Make sure to highlight your relevant experience in team management and technical leadership. We’re looking for someone who can build and mentor a high-performing team, so share specific examples of how you've done this in the past.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.

How to prepare for a job interview at Marks and Spencer

✨Know Your Tech Stack

Familiarise yourself with the technologies mentioned in the job description, like Java, Spring Boot, and React. Be ready to discuss your experience with these tools and how you've used them in past projects.

✨Showcase Your Leadership Skills

Prepare examples of how you've built and managed high-performing teams. Highlight your approach to fostering collaboration and innovation, as well as any specific challenges you've overcome in team management.

✨Understand Agile Methodologies

Brush up on Agile principles and be prepared to discuss how you've applied them in previous roles. Share specific instances where you oversaw project planning and execution, ensuring alignment with business objectives.

✨Emphasise Quality Assurance

Be ready to talk about your experience with quality standards in software development. Discuss how you've ensured that products meet performance and reliability requirements, and share any strategies you've implemented for maintaining existing systems.

Software Engineering Manager - Online (Returns and Service Comms) in City of London
Marks and Spencer
Location: City of London
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  • Software Engineering Manager - Online (Returns and Service Comms) in City of London

    City of London
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • M

    Marks and Spencer

    10,000+
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