Marks & Spencer is seeking a Service Configuration Manager to govern the Service Configuration Management practice and mature CMDB governance across the IT estate. You will lead data quality, service mapping, discovery and governance across engineering, product, and operations teams.
The role partners with senior stakeholders to define KPIs, monitor compliance and deliver improvements in configuration data, service maps and incident/problem/change support.
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Service Configuration Lead: CMDB, Mapping & Governance in City of London employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
