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- Tasks: Drive growth in our gift card programme through data, strategy, and innovation.
- Company: Join M&S, a dynamic and inclusive brand shaping the future of retail.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training programmes.
- Why this job: Make a real impact on customer experience and profitability in a fast-paced environment.
- Qualifications: Strong analytical skills and proven track record in achieving commercial targets.
- Other info: Be part of a diverse team committed to innovation and positive change.
The predicted salary is between 36000 - 60000 £ per year.
Join us in shaping the future of our consumer gift card programme. This exciting role offers the chance to drive growth across both physical stores and online channels, working with data, strategy, and innovation to deliver a competitive and customer focused experience. You will collaborate with suppliers and internal teams, contribute to product development, and help optimise performance to ensure our gift cards remain a key driver of profitability and customer satisfaction.
Every day we engage with our customers through inspiring, impactful marketing. From show-stopping, above-the-line campaigns to the simplest POS designs in store, every step of the customer journey is crafted by our standout teams to build the very best experience, at every touchpoint. We explore the data and learn from our successes, constantly driving our Clothing & Home category to be the market leader.
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We are an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever, and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% colleague discount across all M&S products and many third-party brands (for you and a member of your household)
- Competitive holiday entitlement with the option to buy extra days
- Discretionary bonus schemes
- Defined Contribution Pension Scheme and Life Assurance
- Tailored induction and training programmes
- Perks and discounts via our M&S Choices portal
- Industry-leading parental, adoption, and neonatal policies
- 24/7 Virtual GP and wellbeing support
- Charity volunteer day
What you will be doing:
- Support strategy execution: Assist in developing and implementing trading strategies to drive growth across stores and online, using consumer and competitor insights.
- Analyse performance: Track gift card sales, prepare reports, identify trends, and provide actionable insights to improve profitability.
- Manage relationships: Collaborate with suppliers and internal teams (Retail, Online, Marketing) to ensure programme success.
- Forecast & budget: Contribute to forecasting and budgeting processes, ensuring targets align with actual performance.
- Drive product development: Analyse data to find opportunities for new products or improvements and support creation of development briefs.
- Ensure stock & enable sales: Work with operations to maintain stock availability and support store teams with tools, training, and mentorship.
Who you are:
- Proven track record in achieving commercial targets, bringing to bear strategic planning and execution to deliver measurable business growth.
- Data-driven decision maker with strong analytical skills and the ability to translate insights into actionable strategies.
- Outstanding communicator and influencer, adept at engaging cross-functional teams and senior collaborators to drive alignment and results.
- Resilient and self-motivated professional with strong negotiation skills and financial competence to support profitable outcomes.
- Expert relationship builder, skilled in encouraging long-term partnerships that improve collaboration and business success.
We are disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. M&S strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. If you need support or reasonable adjustments during the recruitment process, please let us know when completing your application.
Assistant Commercial Manager - Gift Cards - B2C in City of London employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Commercial Manager - Gift Cards - B2C in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their gift card programme and think about how your skills can contribute to their growth. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Assistant Commercial Manager. Highlight your data-driven decision-making and relationship-building skills to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting journey at M&S.
We think you need these skills to ace Assistant Commercial Manager - Gift Cards - B2C in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in driving growth and managing relationships, just like we do at StudySmarter. Show us how your skills align with the role of Assistant Commercial Manager and our vision for the gift card programme.
Show Your Data Skills: Since this role is all about using data to drive decisions, don’t forget to showcase your analytical skills. Share examples of how you've used data insights to improve performance or profitability in previous roles – we love a good success story!
Communicate Clearly: We value outstanding communication, so make sure your application reflects that. Use clear, concise language and structure your thoughts logically. This will help us see your ability to engage with cross-functional teams and influence outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Marks and Spencer
✨Know Your Numbers
As an Assistant Commercial Manager, you'll need to be data-driven. Brush up on key metrics related to gift card sales and profitability. Be ready to discuss how you've used data in past roles to drive growth or improve performance.
✨Showcase Your Strategic Mindset
Prepare examples of how you've developed and executed trading strategies in previous positions. Think about specific challenges you faced and how your strategic planning led to measurable outcomes. This will demonstrate your ability to contribute to M&S's growth.
✨Build Relationships
Since collaboration is key in this role, think of instances where you've successfully managed relationships with suppliers or cross-functional teams. Highlight your communication skills and how you've influenced others to achieve common goals.
✨Be Ready to Innovate
M&S is all about innovation, especially in product development. Come prepared with ideas for new gift card products or improvements based on market trends. This shows your proactive approach and understanding of customer needs.
