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- Tasks: Join M&S as a Christmas Customer Assistant, ensuring smooth operations in our warehouse.
- Company: Be part of a diverse and inclusive team at M&S.
- Benefits: Earn extra with night shifts and enjoy a supportive work environment.
- Why this job: Make a difference this Christmas while gaining valuable experience.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
- Other info: Flexible hours with opportunities for growth and development.
Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
Key Responsibilities:
- Accept deliveries and unpack goods.
- Prepare crates and keep shop floor fully stocked.
- Track deliveries and manage stock using in‑store systems.
- Work closely with colleagues across the store to support smooth operation.
- Adapt to changing operational needs and maintain flexibility.
- Maintain a clean, tidy shop floor and meet daily targets where applicable.
- Provide excellent customer service at service points.
- Build product knowledge to support sales and customer recommendations.
Key Capabilities:
- High levels of customer service.
- Attention to detail and commitment to excellent work.
- Open to feedback and seeks improvement.
- Accountable for own workload planning and management.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships and is a good listener.
- Proficient digital skills.
Under 18 Disclaimer: This role involves working nights (22:00‑06:00); applicants under 18 are not considered.
Work Pattern: 2300‑0700, full‑time during the week commencing 14th and 21st December. Additional unsocial premium of £3.00 per hour applies for hours worked between 22:00‑06:00.
We value diversity, inclusion, and equality. M&S is an equal opportunity employer.
Christmas Customer Assistant - Warehouse Operative (Nights) - Fosse Park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Warehouse Operative (Nights) - Fosse Park
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you show that you're genuinely interested in being part of the team and can relate to their commitment to customer service.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork and adaptability. Prepare some examples from your past experiences that highlight your skills in these areas, as they’re key for this role.
✨Tip Number 3
Dress the part! Even though it’s a warehouse role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Christmas Customer Assistant - Warehouse Operative (Nights) - Fosse Park
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Christmas Customer Assistant and how you can contribute to our team at M&S.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention how your attention to detail and customer service skills align with what we’re looking for in a Warehouse Operative.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for hardworking individuals!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Christmas Customer Assistant. Familiarise yourself with tasks like accepting deliveries, managing stock, and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Flexibility
Since this role requires adaptability to changing operational needs, be prepared to discuss examples from your past experiences where you've successfully adapted to new situations. Highlighting your flexibility will show that you're ready to tackle the dynamic environment of a warehouse.
✨Emphasise Teamwork and Communication
This position involves working closely with colleagues, so it's crucial to showcase your strong communication skills. Share specific instances where you've collaborated effectively in a team setting, as this will illustrate your ability to build positive relationships and support smooth operations.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, daily targets, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.