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- Tasks: Support store operations by accepting deliveries, unpacking goods, and keeping shelves stocked.
- Company: Join the dynamic team at M&S, a leader in retail innovation.
- Benefits: Flexible hours, inclusive culture, and training on digital tools.
- Why this job: Be part of a team that creates a seamless shopping experience for customers.
- Qualifications: Strong customer service skills and a willingness to learn.
- Other info: Great opportunity for career growth during the festive season.
Christmas Customer Assistant – Warehouse Operative – Merthyr Tydfil
2 days ago Be among the first 25 applicants
Saturday 11:00 – 15:00
Work Pattern
- Tuesday 11:00 – 15:00
- Wednesday 11:00 – 15:00
- Thursday 11:00 – 15:00
- Friday 11:00 – 15:00
- Saturday 11:00 – 15:00
Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you\’ll help create a seamless shopping experience by keeping products available for our customers at all times.
At M&S, our operations team ensures our store runs like clockwork, so you’ll need to be ready to roll up your sleeves and keep things moving.
Being digitally confident is essential. You\’ll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.
Being a team player is crucial. You\’ll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.
Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
#Christmas
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Referrals increase your chances of interviewing at Marks and Spencer by 2x
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Christmas Customer Assistant - Warehouse Operative - Merthyr Tydfil employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Warehouse Operative - Merthyr Tydfil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their operations.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Prepare some examples from your past experiences that highlight your skills and how you can contribute to keeping the store running smoothly.
✨Tip Number 3
Be ready to showcase your digital skills! Since being digitally confident is essential for this role, brush up on any relevant tools or systems you might use. Show them you can handle the tech side of things while keeping the operation efficient.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the M&S team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Christmas Customer Assistant - Warehouse Operative - Merthyr Tydfil
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to roll up your sleeves to help our customers.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your experience with stock management or teamwork, as these are key for us at M&S.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Christmas Customer Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Christmas Customer Assistant involves. Familiarise yourself with the key responsibilities like accepting deliveries and keeping shelves stocked. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Team Spirit
Since teamwork is crucial for this role, think of examples where you've successfully worked in a team. Be ready to discuss how you can support your colleagues and create an inclusive environment, as this aligns perfectly with M&S's values.
✨Be Digitally Savvy
As you'll be using in-store systems to manage stock and track deliveries, brush up on your digital skills. If you have experience with similar tools, mention it during the interview. Showing that you're comfortable with technology will give you an edge.
✨Flexibility is Key
The job requires adaptability, especially during the busy Christmas period. Prepare to discuss how you've handled changing situations in the past and express your willingness to take on various tasks. This will show that you're ready to roll up your sleeves and get stuck in!