At a Glance
- Tasks: Assist in warehouse operations, ensuring products are delivered and organised for customers.
- Company: Join the dynamic team at M&S, a leader in retail innovation.
- Benefits: Flexible hours, inclusive culture, and opportunities for personal growth.
- Other info: Great opportunity for high school and college students looking for seasonal work.
- Why this job: Be part of a team that creates seamless shopping experiences for customers.
- Qualifications: Strong customer service skills and a willingness to learn.
Christmas Customer Assistant - Warehouse Operative - Fosse Park
3 days ago Be among the first 25 applicants
Under 18 disclaimerThis job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Work PatternSunday: 14:00–20:00
Monday: 14:00–20:00
Wednesday: 14:00–20:00
Thursday: 14:00–20:00
Friday: 14:00–20:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you\'ll help create a seamless shopping experience by keeping products available for our customers at all times.
Being digitally confident is essential. You\'ll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.
Being a team player is crucial. You\'ll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.
Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
Key Accountabilities- Serve customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend products and services.
- Utilise all digital tools and communication channels to deliver for the customer every time.
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and act upon feedback, asking for it regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy and welcomes applicants from all backgrounds. We are happy to discuss flexible working and reasonable adjustments.
Christmas Customer Assistant - Warehouse Operative - Fosse Park in Leicester employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and customer service are at the heart of our operations. Our Fosse Park location provides a supportive atmosphere with flexible working options, comprehensive training, and opportunities for personal growth, ensuring that every employee can thrive while contributing to a seamless shopping experience for our customers. Join us this festive season and be part of a company that values inclusivity, innovation, and the well-being of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Customer Assistant - Warehouse Operative - Fosse Park in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills align with the role of a Christmas Customer Assistant. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your teamwork skills! Since this role is all about collaboration, be prepared to share examples of how you've worked well with others in the past. Highlight your ability to adapt and support your colleagues.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Christmas Customer Assistant - Warehouse Operative - Fosse Park in Leicester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Christmas Customer Assistant and how you can contribute to our team at M&S.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for hardworking individuals, so mention any previous roles where you’ve demonstrated great customer service or teamwork.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know how you can help keep our store running smoothly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Christmas Customer Assistant involves. Familiarise yourself with the key responsibilities like accepting deliveries and keeping shelves stocked. This will help you demonstrate your enthusiasm and readiness to roll up your sleeves.
✨Show Off Your Team Spirit
Since teamwork is crucial for this role, think of examples where you've successfully worked in a team. Be ready to discuss how you can contribute to creating an inclusive environment and support your colleagues during busy periods.
✨Be Digitally Savvy
As you'll be using in-store systems to manage stock and track deliveries, brush up on your digital skills. If you have experience with similar tools, mention it! Showing that you're comfortable with technology will give you an edge.
✨Flexibility is Key
The job requires adaptability, especially during peak times. Prepare to discuss how you've handled changing situations in the past. Highlight your willingness to take on various tasks and adjust to the store's needs, especially during the busy Christmas period.
