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For Companies At a Glance
- Tasks: Create stunning visual displays and engage customers with our stylish products.
- Company: Join M&S, a leader in retail with a focus on inclusivity and innovation.
- Benefits: Flexible working hours, training opportunities, and a vibrant team environment.
- Why this job: Be the face of M&S and make a real impact this Christmas season.
- Qualifications: Passion for fashion, strong communication skills, and digital confidence.
- Other info: Great opportunity for career growth in a dynamic retail setting.
Christmas Customer Assistant – Visual Merchandiser – Purley Way
Apply to join Marks and Spencer as a Christmas Customer Assistant – Visual Merchandiser at Purley Way.
Purpose
Deliver a great shopping experience by championing and promoting our brilliant products and supporting customers every day.
Key Accountabilities
- Serve customers efficiently on the shop floor and at service points.
- Keep the store clean and tidy, ensuring shelves are stocked.
- Monitor and deliver on daily sales targets, promotions and selling opportunities.
- Engage with customers to understand needs and deliver remarkable service.
- Build product knowledge to recommend and sell products and services.
Key Capabilities
- High levels of customer service.
- Excellent attention to detail.
- Open to and act on feedback.
- Plan and manage own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Build positive relationships.
- Good digital capability.
Work Pattern
Weeks commencing 14th and 21st December – full‑time during the holiday season. Due to operational requirements, all successful candidates will be asked to work up to full time during these weeks.
Benefits
Work environment that promotes inclusion and diversity. Flexible working options and reasonable adjustments available.
EEO Statement
Marks & Spencer is an inclusive organisation, committed to an active Inclusion, Diversity and Equal Opportunities Policy. If you require reasonable adjustments we invite you to tell us when applying.
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Christmas Customer Assistant - Visual Merchandiser - Purley Way employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Visual Merchandiser - Purley Way
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an amazing shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your creativity! As a Visual Merchandiser, you'll need to impress with your eye for fashion. Bring along ideas or examples of displays you've created before, or even sketch out some concepts to wow the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools like the Sparks App to enhance customer experiences.
We think you need these skills to ace Christmas Customer Assistant - Visual Merchandiser - Purley Way
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and visual merchandising shine through. Share any relevant experiences or projects that highlight your eye for style and how you can create stunning displays that attract customers.
Be Digital Savvy: Since being digitally confident is key for this role, mention any experience you have with digital tools or apps, especially if you've used them in a retail context. This will show us that you're ready to enhance the customer experience using technology.
Highlight Team Spirit: We value teamwork, so make sure to include examples of how you've collaborated with others in previous roles. Talk about how you support your colleagues and contribute to a positive store environment, as this is crucial for us.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. Customising your application shows us that you're genuinely interested in the role and understand what it takes to succeed at M&S.
How to prepare for a job interview at Marks and Spencer
✨Know Your Visual Merchandising Basics
Brush up on the principles of visual merchandising before your interview. Be ready to discuss how you would create eye-catching displays and engage customers with the latest trends. Show them you understand the importance of presentation in retail!
✨Show Off Your Digital Skills
Since being digitally confident is key for this role, prepare to talk about your experience with digital tools like apps or online platforms. Think of examples where you've used technology to enhance customer experiences or streamline processes.
✨Demonstrate Your Customer Service Passion
Prepare to share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your commitment to delivering excellent service and how you can contribute to creating a welcoming store environment.
✨Be Ready to Adapt
Flexibility is crucial in retail, so think of times when you've successfully adapted to changing situations. Discuss how you handle unexpected challenges and how you can work effectively across different areas of the store.