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- Tasks: Serve customers and promote our delicious bakery products with a smile.
- Company: Join the M&S team, known for quality and customer service.
- Benefits: Flexible working hours and a chance to develop your skills.
- Why this job: Be part of a festive team and make customers' days brighter.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Perfect for students looking for part-time work during the holiday season.
Christmas Customer Assistant – In Store Bakery – Fosse Park
3 days ago – Be among the first 25 applicants
Saturday – 10:00 – 17:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
This role involves working with specialist cutting equipment… and cannot consider applications from anyone under 18.
Join our team at M&S as a Customer Assistant in our Bakery section, where you\’ll become a champion of our delicious baked goods.
Working Pattern
- Week 1: Sunday 09:30‑17:30, Wednesday 09:00‑16:00, Thursday 13:30‑21:30, Friday 10:00‑17:00
- Week 2: Monday 09:00‑16:00, Tuesday 13:30‑21:30, Friday 06:00‑14:00, Saturday 10:00‑17:00
You\’ll be a brand ambassador who recommends our delicious bakery products and ensures customers feel valued each time.
Key Responsibilities
- Serve customers efficiently on shop floor and at service points.
- Keep store clean and tidy, ensuring shelves are stocked.
- Monitor and deliver daily sales targets, priorities, promotions, and selling opportunities.
- Proactively engage with customers to understand needs, make recommendations, and deliver remarkable service.
- Build expert product knowledge and sell/recommend products and services.
- Use digital tools such as the Sparks App to enhance the customer experience.
Key Capabilities
- High levels of customer service.
- Attention to detail and delivering excellent work.
- Open to feedback and ask for it regularly.
- Plan and manage own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Good listener, build positive relationships.
- Good level of digital capability.
We’re Inclusive
M&S is committed to inclusion, diversity and equal opportunities. We welcome flexible working and reasonable adjustments.
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Other – Retail
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Christmas Customer Assistant - In Store Bakery - Fosse Park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - In Store Bakery - Fosse Park
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their bakery section. Understanding their values and products will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in the bakery. Role-play scenarios with friends or family to get comfortable with making recommendations and providing excellent service.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, be prepared to discuss times when you've had to adjust to changing situations. M&S values flexibility, so share examples that highlight your ability to thrive in dynamic environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and familiar with digital tools, which is a big plus for this role.
We think you need these skills to ace Christmas Customer Assistant - In Store Bakery - Fosse Park
Some tips for your application 🫡
Show Your Passion for Bakery: When you're writing your application, let your love for baked goods shine through! Mention any experience you have with food or customer service, and don’t forget to express why you want to be part of our bakery team at M&S.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the job description. We want to see how you can bring high levels of customer service and attention to detail to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your Bakery Products
Before the interview, take some time to familiarise yourself with the bakery products M&S offers. Being able to discuss your favourite items and why customers love them will show your passion for the role and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to engage with customers effectively.
✨Be Ready for Role-Playing Scenarios
Expect to be asked how you would handle certain customer interactions. Practise responding to common scenarios, like dealing with a complaint or recommending a product, to show that you're adaptable and can think on your feet.
✨Ask Questions About the Team
At the end of the interview, don’t forget to ask questions about the team dynamics and what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.