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- Tasks: Serve customers, maintain store cleanliness, and recommend high-quality food products.
- Company: Join the iconic M&S team this Christmas!
- Benefits: Earn a competitive wage with an extra £3.00 p/h for night shifts.
- Why this job: Be a brand ambassador and make customers feel valued during the festive season.
- Qualifications: Passion for customer service and a willingness to learn about M&S products.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
3 days ago Be among the first 25 applicants
Friday 21:00 – 07:00
and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Work Pattern
- Thursday 21:00 – 07:00
- Friday 21:00 – 07:00
Join our team at M&S as a Customer Assistant in our Foods section, where you\\\’ll become a champion of our high-quality products, great value offers, and excellent customer service. We\\\’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
You\\\’ll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you\\\’ll make sure our customers feel truly valued every time they shop with us.
Responsibilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
- Training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Equality and Inclusion
Marks & Spencer is committed to an inclusive organisation, with an active Inclusion, Diversity and Equal Opportunities Policy. If you require reasonable adjustments to any part of the recruitment process, please share those requirements when applying. We will make every effort to ensure a fair and transparent process of assessment.
#Christmas
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
Industries
- Retail
We are not including external job postings or other roles in this refined description.
#J-18808-Ljbffr
Christmas Customer Assistant - Foods (night) - Fosse park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Foods (night) - Fosse park
✨Tip Number 1
Get to know M&S and their products inside out! When you walk into that interview, show off your passion for their Foods section. We want to see you excited about recommending the latest products and sharing your knowledge with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage with customers and meet their needs. Remember, it’s all about making them feel valued and ensuring they have a great shopping experience.
✨Tip Number 3
Be ready to talk about your flexibility! With the night shifts and busy holiday season, we need team members who can adapt quickly. Share examples of how you've managed your time and workload in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for. Let’s get you on board!
We think you need these skills to ace Christmas Customer Assistant - Foods (night) - Fosse park
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for M&S Food products shine through! Share any experiences you have with our products and how you can help customers discover their favourites.
Highlight Your Customer Service Skills: Make sure to mention any previous roles where you've delivered excellent customer service. We want to see how you engage with customers and make their shopping experience remarkable!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent promotions shows your passion and knowledge, which is exactly what they’re looking for in a Customer Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your commitment to providing remarkable service.
✨Be Ready for Situational Questions
Expect questions that assess how you handle various scenarios, like dealing with difficult customers or managing busy periods. Practising your responses can help you feel more confident and articulate during the interview.
✨Emphasise Your Flexibility
Since the role requires working unsociable hours, be sure to express your willingness to adapt to different shifts. Highlight any previous experience working night shifts or in fast-paced environments to show you can handle the demands of the job.
