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For Companies At a Glance
- Tasks: Serve customers, keep the store tidy, and recommend M&S Food products.
- Company: Join the festive team at Marks and Spencer, a leader in retail.
- Benefits: Flexible working hours and a chance to gain valuable retail experience.
- Why this job: Be a brand ambassador and make customers feel valued this Christmas.
- Qualifications: Great customer service skills and a passion for food.
- Other info: Perfect part-time role for students looking to earn during the holidays.
Overview
Christmas Customer Assistant – Food- Workington. Join to apply for the Christmas Customer Assistant – Food- Workington role at Marks and Spencer. This role is in the Foods section and focuses on delivering high-quality products, value offers, and excellent customer service. We’re seeking passionate individuals who take pride in knowledge of M&S Food products and are excited to share it with customers.
Friday: 14:00-18:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Responsibilities
- Serve customers efficiently on the shop floor and at service points.
- Keep the store clean and tidy, ensuring shelves are stocked with products.
- Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service.
- Build expert product knowledge to sell and recommend our products and services.
- Utilise digital tools and in-store devices to enhance the customer experience and help customers find what they want.
Qualifications / Skills
- High levels of customer service.
- Great attention to detail and commitment to delivering excellent work.
- Open to and seek feedback regularly.
- Ability to plan and manage own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations and able to work across store areas.
- Builds positive relationships by listening well and supporting colleagues and the local community.
- Good digital capability.
Work Pattern
- Week 1: Tuesday 14:00-18:00; Thursday 14:00-18:00; Friday 14:00-18:00; Saturday 14:00-18:00.
- Week 2: Sunday 14:00-18:00; Tuesday 14:00-18:00; Wednesday 14:00-18:00; Friday 14:00-18:00.
Again, due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
About the role
You’ll be a brand ambassador ready to recommend our newest Food products. Through remarkable service you’ll ensure customers feel valued every time they shop with us.
As the face of the business, you will champion our products and help continually improve customer experiences.
Employment details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Retail
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and offer flexible working. If you require reasonable adjustments to any part of the recruitment process, please share your requirements when applying.
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Christmas Customer Assistant - Food- Workington employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Food- Workington
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion and knowledge. It’ll impress them and prove you’re ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the more natural it’ll feel when you’re on the shop floor.
✨Tip Number 3
Be adaptable! The retail environment can change quickly, especially during the festive season. Show that you can handle different situations with ease and keep a positive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for.
We think you need these skills to ace Christmas Customer Assistant - Food- Workington
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for M&S Food products shine through! Share any experiences you have with food or customer service that highlight your enthusiasm and knowledge.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We want to see how you fit into our team and how you can contribute to delivering excellent customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with the range of M&S Food products. Being able to discuss specific items and their features will show your passion and knowledge, which is key for a Christmas Customer Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This will demonstrate your commitment to delivering remarkable service.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice how you would approach a customer looking for recommendations or assistance. This will help you showcase your communication skills and adaptability in real-time.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you understand if it’s the right fit for you.