Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, keep the store tidy, and engage with shoppers about our amazing food products.
- Company: Join M&S, a leader in retail with a commitment to quality and customer service.
- Benefits: Flexible working options, training opportunities, and a chance to be part of a dynamic team.
- Why this job: Be part of a festive team, making customers' Christmas shopping experience memorable.
- Qualifications: Passion for customer service and a willingness to learn about M&S Food products.
- Other info: Great opportunity for career growth in a supportive and inclusive environment.
Christmas Customer Assistant – Food – Nottingham
3 days ago • Be among the first 25 applicants
Sunday – 13:00‑19:00
Saturday – 15:00‑21:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Join our team at M&S as a Customer Assistant in our Foods section, where you’ll become a champion of our high‑quality products, great value offers, and excellent customer service. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked.
- Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. We are happy to discuss flexible working and to provide reasonable adjustments to any part of our recruitment process. We will make every effort to ensure your needs are met to provide a fair and transparent assessment process.
#Christmas
#J-18808-Ljbffr
Christmas Customer Assistant- Food- Nottingham employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant- Food- Nottingham
✨Tip Number 1
Get to know M&S and their products inside out! When you walk into that interview, show off your passion for their food range. It’ll make you stand out as someone who genuinely cares about the brand.
✨Tip Number 2
Practice your customer service skills before the big day. Think of scenarios where you can demonstrate how you’d engage with customers and handle their needs. Remember, it’s all about making their shopping experience remarkable!
✨Tip Number 3
Be ready to adapt! M&S is all about being flexible, so come prepared to discuss how you can handle changing situations. Share examples from past experiences where you’ve successfully managed unexpected challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you ace the process and land that Christmas Customer Assistant role.
We think you need these skills to ace Christmas Customer Assistant- Food- Nottingham
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. This will show us that you’re genuinely excited about the role.
Highlight Your Customer Service Skills: Make sure to mention any previous experience you have in customer service. We want to see how you’ve gone above and beyond to help customers in the past. Share a story or two that showcases your skills!
Be Detail-Oriented: Pay attention to the details in your application. Make sure there are no typos or grammatical errors. A well-written application reflects your commitment to delivering excellent work, which is super important to us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss specific items and their qualities will show your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This will demonstrate your commitment to delivering remarkable service.
✨Be Ready for Situational Questions
Expect questions that assess how you handle various situations, like busy periods or difficult customers. Practise your responses to these scenarios, focusing on your adaptability and problem-solving skills, which are crucial in a fast-paced retail environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about team dynamics, training opportunities, or how they measure success in the role. It shows your genuine interest in the position and helps you gauge if it’s the right fit for you.