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For Companies At a Glance
- Tasks: Serve customers, maintain store standards, and promote M&S Food products.
- Company: Join the iconic M&S team at Imperial Retail Park, Bristol.
- Benefits: Flexible hours, inclusive culture, and training on digital tools.
- Why this job: Be a brand ambassador and make a real impact this Christmas.
- Qualifications: Passion for customer service and willingness to learn.
- Other info: Great opportunity for career growth in a dynamic retail environment.
Christmas Customer Assistant – Food – Imperial Retail Park, Bristol – Simply Food
Be among the first 25 applicants. Join our team at M&S as a Customer Assistant in our Foods section, where you’ll become a champion of our high‑quality products, great value offers, and excellent customer service. Successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Work Pattern
- Sunday: 14:00–18:00
- Tuesday: 18:00–22:00
- Wednesday: 18:00–22:00
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks, championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers, helping us to continually improve.
Key Accountabilities
- Serve customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit.
- Build expert product knowledge to sell and recommend our products and services.
- Utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Inclusion and Equal Opportunities
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy. We welcome flexible working arrangements and will make reasonable adjustments to the recruitment process if requested.
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Christmas Customer Assistant - Food - Imperial Retail Park, Bristol - Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Food - Imperial Retail Park, Bristol - Simply Food
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and products. This way, you can show off your passion for their food and customer service during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and ready to showcase your skills and enthusiasm for the role.
✨Tip Number 3
Be prepared to demonstrate your digital savvy! Familiarise yourself with tools like the Sparks App, so you can impress them with your tech skills and how you’d enhance the customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the team!
We think you need these skills to ace Christmas Customer Assistant - Food - Imperial Retail Park, Bristol - Simply Food
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they’re great. This will show us that you’re genuinely excited about the role and ready to share that enthusiasm with our customers.
Highlight Your Customer Service Skills: We want to know how you’ve gone above and beyond for customers in the past. Share specific examples of times when you provided excellent service or resolved a customer issue. This will help us see that you understand the importance of making every shopping experience remarkable.
Be Digital Savvy: Since being digitally confident is key for this role, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know! This will show us that you’re ready to enhance the customer experience using our digital resources.
Tailor Your Application: Make sure to customise your application to fit the job description. Use keywords from the listing and align your skills with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team at M&S.
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items and why they stand out will show your passion and knowledge, making you a more appealing candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with what they're looking for in a Christmas Customer Assistant.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, brush up on any digital tools or apps that M&S uses, like the Sparks App. Mentioning your comfort with technology during the interview will demonstrate your readiness to enhance the customer experience.
✨Emphasise Teamwork and Flexibility
M&S values team players who can adapt to changing situations. Be ready to discuss how you've worked effectively in a team and how you handle changes in workload or responsibilities. This will show that you're a great fit for their inclusive store environment.