Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers, stock shelves, and promote M&S Food products with enthusiasm.
- Company: Join the iconic M&S team known for quality and excellent service.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
- Other info: Great opportunity for career growth and to work in a vibrant team.
Overview
Join our team at M&S as a Customer Assistant in our Foods section, where you\’ll become a champion of our high-quality products, great value offers, and excellent customer service. We\’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
You\’ll be a brand ambassador who\’s ready to recommend our newest Food products. Through remarkable service you\’ll make sure our customers feel truly valued every time they shop with us.
At M&S our customers don\’t wait, you\’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
Being digitally confident is essential. You\’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
- We\’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Under 18 disclaimer
This job role involves working through the night and this means we can\’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Due to the working pattern, hours are: week 1 Tue, Wed, Fri, Sat 04:00-10:00; week 2 Mon, Tue, Wed, Sat 04:00-10:00
Work Pattern
Week 1: Tue, Wed, Fri, Sat 04:00-10:00
Week 2: Mon, Tue, Wed, Sat 04:00-10:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00
Important notes
Join our team at M&S as a Customer Assistant in our Foods section, where you\’ll become a champion of our high-quality products, great value offers, and excellent customer service. We\’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#Christmas
#J-18808-Ljbffr
Christmas Customer Assistant - Food- Cheetham Hill Manchester SF employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Food- Cheetham Hill Manchester SF
✨Tip Number 1
Get to know M&S and its products inside out! Familiarise yourself with their food range and any seasonal offerings. This way, when you chat with customers, you can confidently recommend items and show off your knowledge.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and make them feel valued. Role-play scenarios with friends or family to get comfortable with different situations you might face in-store.
✨Tip Number 3
Be ready to showcase your digital skills! Brush up on using apps and in-store devices, as being digitally confident is key. You could even download the Sparks App and explore its features to get a head start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join the team. Don’t forget to highlight your flexibility and teamwork skills in your application!
We think you need these skills to ace Christmas Customer Assistant - Food- Cheetham Hill Manchester SF
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for M&S Food products shine through! Share any experiences you have with our products and how you can’t wait to recommend them to customers.
Highlight Your Customer Service Skills: Make sure to emphasise your commitment to excellent customer service. We want to see examples of how you've gone above and beyond for customers in the past—this is key for us!
Be Digital Savvy: Since being digitally confident is essential, mention any experience you have with digital tools or apps. Show us how you can enhance the customer experience using technology!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, brush up on M&S Food products. Familiarise yourself with their bestsellers and any seasonal items. This will show your passion for the brand and help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer. This will demonstrate your commitment to providing remarkable service, which is key for this role.
✨Be Digitally Savvy
Since being digitally confident is essential, make sure you understand how to use digital tools like apps or in-store devices. You might be asked how you would use these tools to enhance the customer experience, so having a few ideas ready will impress your interviewers.
✨Emphasise Teamwork and Flexibility
M&S values team players, so be ready to discuss how you work well with others. Share experiences where you adapted to changing situations or supported colleagues. This will highlight your ability to create an inclusive store environment.