Christmas Customer Assistant - Food - Cheatham Hill Manchester Simply Food

Christmas Customer Assistant – Food – Cheatham Hill Manchester Simply Food

Join Marks & Spencer as a Customer Assistant in our Foods section, where you’ll become a champion of our high‑quality products, great value offers, and excellent customer service.

Work Pattern

• Monday 10:00–16:00
• Wednesday 10:00–16:00
• Friday 10:00–16:00
• Saturday 10:00–16:00

Purpose

To deliver a great shopping experience for our customers, championing and promoting our products.

Key Accountabilities

• Serve customers efficiently on the shop floor and at service points.
• Keep the store clean, tidy, and shelves fully stocked.
• Monitor and deliver daily sales targets, priorities, promotions, and selling opportunities.
• Proactively engage with customers to understand their needs and deliver remarkable service.
• Build expert product knowledge to sell and recommend our products and services.
• Use digital tools and communication channels to deliver for the customer every time.

Key Capabilities

• High levels of customer service.
• Commitment to excellent work with great attention to detail.
• Openness to and acts upon feedback, seeking it regularly.
• Accountability for planning and managing own workload efficiently.
• Strong communication skills.
• Adaptability to changing situations.
• Builds positive relationships by being a good listener.
• Good level of digital capability.

Everyone’s Welcome

Marks & Spencer is an inclusive organisation committed to an active Inclusion, Diversity and Equal Opportunities Policy. We support flexible working and make reasonable adjustments to our recruitment process as required.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Other

Industries

Retail

Location

Cheatham Hill, Manchester, United Kingdom