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For Companies Join us at Marks & Spencer to become a brand ambassador for our stylish products in the Clothing & Home section. We’re looking for a fashion‑forward, customer‑centric individual to help dress the nation.
Work Pattern
- Monday: 16:00 – 20:00
- Wednesday: 16:00 – 20:00
- Saturday: 16:00 – 20:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Key Accountabilities
- Serve customers efficiently on the shop floor and at service points.
- Keep the store clean and tidy, ensuring shelves are always stocked.
- Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service.
- Build product knowledge to sell and recommend our products and services.
- Utilise digital tools and communication channels to deliver for the customer every time.
Key Capabilities
- High levels of customer service.
- Commitment to excellent work with great attention to detail.
- Openness to feedback, asking for it regularly.
- Accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptability to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
About M&S
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. We remain an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We offer flexible working and a commitment to an active Inclusion, Diversity and Equal Opportunities Policy.
EEO Statement
We celebrate individuality and encourage people from all backgrounds to apply. M&S is an Equal Opportunities Employer.
Christmas Customer Assistant - Fashion, Home & Beauty - Kingston employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant - Fashion, Home & Beauty - Kingston
✨Tip Number 1
Get to know the brand! Before your interview, dive into Marks & Spencer's values and products. This will help you connect with the team and show that you're genuinely interested in being a part of their stylish journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and provide exceptional service. Role-playing with a friend can really help you nail this down.
✨Tip Number 3
Be ready to showcase your adaptability! Retail can be unpredictable, so prepare examples of how you've successfully handled changes or challenges in previous roles. This will highlight your flexibility and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to utilise digital tools, which is key for this role.
We think you need these skills to ace Christmas Customer Assistant - Fashion, Home & Beauty - Kingston
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or personal style that aligns with M&S's brand. We want to see how you can be a stylish ambassador for our products.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Share examples of how you've gone above and beyond to help customers in the past. We value those who can deliver remarkable service just like we do at M&S!
Be Detail-Oriented: Pay attention to the details in your application. Check for typos and ensure your formatting is neat. A well-presented application shows us that you have great attention to detail, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and tech-savvy, which we love!