Schedule
- Saturday 06:00 - 10:00
- Sunday 10:00 - 14:00
- Tuesday 06:00 - 10:00
- Wednesday 06:00 - 10:00
- Thursday 18:00 - 22:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Role Overview
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
Key Responsibilities
- Operate in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Utilise digital tools such as the Sparks App and in-store devices to enhance the customer experience and accelerate the move to the new M&S.
- Keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
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Christmas Customer Assistant - Fashion, Home & Beauty - Hammersmith employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
