At a Glance
- Tasks: Create stunning visual displays and provide exceptional customer service.
- Company: Join M&S, a leading retailer known for style and quality.
- Benefits: Flexible hours, inclusive culture, and opportunities for growth.
- Why this job: Be part of a festive team and make shopping a delightful experience.
- Qualifications: Passion for fashion and strong communication skills required.
- Other info: Perfect for students looking for part-time work during the holiday season.
Christmas Customer Assistant- Fashion, Home & Beauty- Bishopbriggs SF
Work Pattern
Sunday 12:00-18:00
Monday 12:00-18:00
Tuesday 12:00-18:00
Saturday 12:00-18:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\\\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day. Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\\\’ll also actively collaborate with the team to implement effective merchandising strategies.
Responsibilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
- Build expert product knowledge to sell and recommend our products and services
- Training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Role Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Retail
Everyone’s Welcome
M&S is committed to an inclusive organisation, trusted and respected by colleagues, customers and suppliers. We are happy to talk flexible working and will provide reasonable adjustments to the recruitment process on request to ensure a fair assessment.
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Christmas Customer Assistant- Fashion, Home & Beauty- Bishopbriggs SF employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Assistant- Fashion, Home & Beauty- Bishopbriggs SF
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond to help someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! As a Christmas Customer Assistant in Fashion, Home & Beauty, your appearance matters. Show off your style and make sure you look presentable and trendy when you meet the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools, which is a big plus for this role.
We think you need these skills to ace Christmas Customer Assistant- Fashion, Home & Beauty- Bishopbriggs SF
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any experiences or interests that highlight your eye for style and how you can bring that to our team.
Highlight Customer Service Skills: We want to know how you’ve gone above and beyond for customers in the past. Use specific examples to show us your commitment to delivering excellent service and making every shopping experience memorable.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role of a Christmas Customer Assistant.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with M&S this festive season.
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S's fashion, home, and beauty products. Being able to discuss specific items and trends will show your passion and knowledge, which is key for a Christmas Customer Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your commitment to delivering remarkable service.
✨Be Ready to Discuss Teamwork
Since collaboration is important in this role, be prepared to talk about your experiences working in a team. Highlight how you’ve contributed to group success and how you handle feedback, as this shows your adaptability and willingness to grow.
✨Dress the Part
As you're applying for a role in fashion, make sure to dress smartly and stylishly for your interview. This not only reflects your understanding of the brand but also shows that you take pride in your appearance, which is essential for a Visual Merchandiser.