Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote our fantastic products.
- Company: Join Marks & Spencer, a leader in retail innovation and inclusivity.
- Benefits: Flexible working options and a supportive team environment.
- Why this job: Be the face of M&S this Christmas and make a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunities for growth in a dynamic retail setting.
All the details
mon 1815-2215
tues 1815-2215
thur 1815-2215
fri 1815-2215
sat 1815-2215
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We\’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone\’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That\’s why we\’re revolutionising how we work and offering our most exciting opportunities yet. There\’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#Christmas
#J-18808-Ljbffr
Christmas - Customer Assistant - Backstage - Uxbridge employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas - Customer Assistant - Backstage - Uxbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marks & Spencer. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your customer service skills and adaptability, as these are key for the Customer Assistant role.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Marks & Spencer values authenticity, so don’t be afraid to share your experiences and how you can contribute to creating a great shopping experience for customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Christmas - Customer Assistant - Backstage - Uxbridge
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you put customers first and create a great shopping experience!
Be Specific About Your Availability: Since this role requires flexibility during the busy Christmas period, be clear about your availability in your application. Let us know when you can work, especially during the weeks of 14th and 21st December.
Demonstrate Your Adaptability: We love candidates who can adapt to changing situations. Share examples in your application where you've successfully handled unexpected challenges or changes in your work environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to review your details and get back to you as soon as possible!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items and how they can benefit customers will show that you're genuinely interested and prepared.
✨Customer-Centric Mindset
Since the role is all about delivering a great shopping experience, think of examples from your past where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Show Your Adaptability
The job requires adaptability to changing situations, so be prepared to discuss times when you've had to adjust quickly to new challenges. Highlighting your flexibility will reassure them that you can handle the fast-paced retail environment.
✨Ask Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the store's goals, or the training process. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.