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- Tasks: Engage customers and ensure a safe shopping experience in-store.
- Company: Leading retail organisation committed to inclusivity and equal opportunities.
- Benefits: Flexible hours, friendly team, and opportunities for personal growth.
- Why this job: Make a real impact while developing your communication and problem-solving skills.
- Qualifications: Strong communication skills and a friendly, self-motivated attitude.
- Other info: Dynamic retail environment with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail organization in Chichester is looking for individuals to provide customer engagement and maintain security within the store. The role requires strong communication skills and the ability to handle challenging situations empathetically. Marks and Spencer promotes an inclusive work environment and is committed to equal opportunities. Ideal candidates will be confident, friendly, and self-motivated, assisting in creating a safe shopping experience. Join us and make an impact in a dynamic retail environment.
Frontline Customer Service & Store Safety Champion in Chichester employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Service & Store Safety Champion in Chichester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marks and Spencer's values and mission. This will help you align your answers with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer engagement, try role-playing common scenarios with a friend. This will help you feel more confident when handling challenging situations during the interview.
✨Tip Number 3
Show off your empathy! Think of examples from your past experiences where you've successfully dealt with difficult customers or situations. Sharing these stories will demonstrate your ability to create a safe and friendly shopping experience.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining the team at Marks and Spencer.
We think you need these skills to ace Frontline Customer Service & Store Safety Champion in Chichester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and confident in your tone. Remember, this role is all about customer engagement, so show us how you can connect with people.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or retail. We love to see how you've handled challenging situations empathetically, as that’s key for this role. Use specific examples to illustrate your skills!
Tailor Your Application: Take a moment to tailor your application to the job description. We’re looking for individuals who align with our values of inclusivity and safety. Mention how you can contribute to creating a safe shopping experience for everyone.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Marks and Spencer
✨Know the Company
Before your interview, take some time to research Marks and Spencer. Understand their values, especially their commitment to inclusivity and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Frontline Customer Service & Store Safety Champion, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or handled challenging situations. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Empathy
Marks and Spencer values empathy in customer interactions. Think of times when you’ve had to handle difficult situations with customers. Be ready to share these stories, focusing on how you understood their feelings and resolved their issues. This will highlight your ability to create a positive shopping experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they ensure a safe shopping environment. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
