At a Glance
- Tasks: Serve customers and maintain store order in a fast-paced food section.
- Company: Leading retail company in Cheltenham with a focus on customer service.
- Benefits: Flexible shifts, dynamic work environment, and opportunities for growth.
- Why this job: Join a transformative retail journey and enhance customer experiences.
- Qualifications: Commitment to excellent customer service and flexibility in working hours.
- Other info: Perfect for early risers looking for a vibrant workplace.
The predicted salary is between 11 - 16 £ per hour.
A leading retail company in Cheltenham is seeking a Customer Assistant for its Food section. The successful candidate will provide excellent customer service while managing high customer demand in a fast-paced environment.
Responsibilities include:
- Serving customers
- Maintaining store order
- Using digital tools to enhance customer experience
The role demands commitment, flexibility, and a customer-first approach. Join us to be part of a transformative retail journey.
Food Frontline Assistant - Early Mornings, Flexible Shifts in Cheltenham employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Frontline Assistant - Early Mornings, Flexible Shifts in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to a customer-first approach.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability and how you can adapt to the fast-paced environment. Show that you’re ready to jump in whenever needed, especially for those early morning shifts.
✨Tip Number 4
Don’t forget to highlight your tech-savviness! Since the role involves using digital tools, be ready to talk about any experience you have with technology in retail. This will help you stand out as a candidate who can enhance the customer experience.
We think you need these skills to ace Food Frontline Assistant - Early Mornings, Flexible Shifts in Cheltenham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, especially in fast-paced environments like retail.
Flexibility is Key: Since this role requires flexible shifts, let us know about your availability. If you can work early mornings or adapt to changing schedules, make that clear in your application!
Emphasise Teamwork: Retail is all about teamwork! Share examples of how you've worked well with others to achieve a common goal. We love candidates who can collaborate effectively in a busy setting.
Use Digital Tools: Mention any experience you have with digital tools or technology in your application. We’re keen on candidates who can enhance the customer experience using these tools, so don’t hold back!
How to prepare for a job interview at Marks and Spencer
✨Know the Company
Before your interview, take some time to research the retail company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their transformative journey.
✨Showcase Your Customer Service Skills
Since the role focuses on providing excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you managed high-pressure situations and maintained a positive attitude, as this is crucial in a fast-paced environment.
✨Familiarise Yourself with Digital Tools
As the job involves using digital tools to enhance customer experience, brush up on any relevant technology or software that might be used in the retail sector. Being able to discuss your comfort level with these tools can set you apart from other candidates.
✨Emphasise Flexibility and Commitment
The role requires flexibility in shifts, so be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed changing schedules in the past, demonstrating your commitment to meeting the needs of the business and its customers.