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- Tasks: Enhance customer experience and ensure store safety while supporting various areas.
- Company: Leading retail company in Cheltenham with a commitment to inclusion.
- Benefits: Flexible working opportunities and a supportive team environment.
- Why this job: Join a bold team making a real difference in retail customer service.
- Qualifications: Excellent communication skills and a proactive personality.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Cheltenham is seeking an individual to enhance customer experience and ensure safety within the store. The ideal candidate will possess excellent communication skills, confidence in providing customer service, and a strong ability to deter suspicious activity. This role requires a proactive personality and a willingness to support various store areas. Join a team committed to inclusion and bold initiatives in the retail industry. Flexible working opportunities are available.
Customer Experience and Store Support Specialist in Cheltenham employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience and Store Support Specialist in Cheltenham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and prepare you for those tricky questions about handling difficult customers.
✨Tip Number 3
Show off your proactive personality by sharing examples from your past experiences. Think of times when you went above and beyond to enhance customer experience or deter suspicious activity. Real-life stories make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience and Store Support Specialist in Cheltenham
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your excellent communication skills. We want to see how you can connect with customers and create a positive experience for them.
Be Proactive in Your Approach: This role is all about being proactive! In your application, share examples of how you've taken initiative in previous roles or situations. We love candidates who are ready to jump in and support various store areas.
Demonstrate Your Confidence: Confidence is key in customer service! Use your application to showcase times when you've confidently handled customer inquiries or deterred suspicious activity. We want to know you can handle any situation that comes your way.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity to join our inclusive team!
How to prepare for a job interview at Marks and Spencer
✨Know the Company Inside Out
Before your interview, do some research on the retail company. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience and Store Support Specialist, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Proactivity
The role requires a proactive personality, so think of instances where you took the initiative to improve customer experience or enhance safety in a previous job. Be ready to discuss how you can bring that same energy to their store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
