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- Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
- Company: Join M&S, a leading retailer with a dynamic team culture.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for unsocial hours.
- Other info: Great opportunity for career growth in a supportive setting.
- Why this job: Get hands-on experience in a fast-paced retail environment.
- Qualifications: Must be 18 or over; flexibility and teamwork are key.
The predicted salary is between 12 - 15 £ per hour.
Under 18 disclaimer - This job role involves operating mechanical equipment as relevant to the job role, and we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note - the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Additionally, you’ll be digitally confident, using digital tools to track deliveries and manage stock efficiently. You’ll be a team player, working across functions and supporting colleagues across the store.
This role requires you to adapt quickly from early morning deliveries to shifting stock late into the day, maintaining a consistent pace. It’s a role for people who move with purpose.
Take Your Marks and apply today.
Customer Assistant - Operation - Cheltenham employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operation - Cheltenham
✨Tip Number 1
Get to know the company! Research M&S and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your skills match the job description and be ready to share examples of how you've worked under pressure or adapted quickly in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the M&S team.
We think you need these skills to ace Customer Assistant - Operation - Cheltenham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We love seeing how your skills can contribute to keeping our stores running smoothly, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your ideas effectively without unnecessary fluff. Remember, we’re looking for someone who can think on their feet!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to take on the physical demands of the job.
✨Showcase Your Flexibility
Since flexibility is key in this role, be prepared to discuss examples from your past experiences where you've had to adapt quickly to changing situations. Highlighting your ability to work across different areas of the store will show that you're a team player who can keep up with the fast-paced environment.
✨Demonstrate Digital Confidence
As the role requires using digital tools for tracking deliveries and managing stock, be ready to talk about any relevant experience you have with technology. If you’ve used similar systems before, mention them! This will reassure the interviewer that you can handle the digital aspects of the job.
✨Emphasise Your Work Ethic
This position is all about moving with purpose and maintaining a consistent pace. Be sure to convey your strong work ethic during the interview. Share stories that illustrate your commitment to getting the job done efficiently and accurately, especially in high-pressure situations.