Engineering Assist Shift Manager in Castle Donington

Our Global Distribution is key to delivering the products our customers love—efficiently, sustainably, and at scale. With significant investments in automation technology and a rapidly evolving E-Commerce platform, we are creating an environment where engineers can lead innovation, solve complex challenges, and grow their careers in a fast-paced, tech-driven setting. We now have a fantastic opportunity for an Assistant Engineering Shift Manager to join our dynamic Engineering team at the Castle Donington Distribution Centre.

In this pivotal role, you will lead a skilled and diverse team of Maintenance Engineers and Technicians, overseeing planned, predictive, and reactive maintenance activities that support the smooth operation of our site’s infrastructure.

Your key accountabilities will include:

• Manage the deployment and activity of Inspection Technicians and Engineers to carry out planned preventative maintenance, reactive maintenance and continuous improvement activities as the need arises to optimise operational performance.
• Mentor and coach your team to support their ongoing development through the Engineering Skills Matrix and in-house Engineering NVQ programme and performance manage if required.
• Drive standards and behaviours, creating an inclusive environment characterised by trust and mutual respect, managing absence and disciplinary issues in line with M&S policies and procedures as needed.
• Ensure the working environment is safe for all on site and act as a role model for all things Health & Safety, seeking out and resolving potential hazards in the workplace.
• Act as a deputy for the Engineering Shift Manager when required, assuming full responsibility for the shift engineering team collaborating closely with the Flow and Operation Teams to deliver a magical experience for our customers.

Your skills and experience will include:

• Established Qualified Multi-Skilled Engineer in an appropriate Engineering field (minimum level 3 or equivalent) and be familiar with working in an automated Warehouse environment or similar.
• Ability to analyse engineering issues/problems, identify solutions and prioritise and plan predictive and reactive maintenance.
• An inspiring leader with great relationship management skills who has the ability to adapt their style to your audience.
• Ability to coach and mentor your team to achieve the highest standards of performance and behaviour while creating an environment that enables them to deliver their best.
• With a head for heights.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market-leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.