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For Companies At a Glance
- Tasks: Lead the sales floor operations and ensure a seamless shopping experience.
- Company: A well-known retail company in Carlisle with a supportive team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in customer experience and team success.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Join a dynamic team and enhance your leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
A well-known retail company in Carlisle is looking for a Team Support Manager. You will lead the fill operation on the sales floor, ensuring everything is ready for trading. This role involves coordinating resources, coaching colleagues, and delivering excellent customer service.
You should have customer service experience and strong communication skills to engage effectively with both customers and team members. Join a supportive team and make a difference in our operations.
Shift Lead: Retail Ops & Customer Experience in Carlisle employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Retail Ops & Customer Experience in Carlisle
✨Tip Number 1
Get to know the company culture! Research the retail company in Carlisle and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when engaging with potential employers.
✨Tip Number 3
Showcase your customer service experience! Be ready to share specific examples of how you've delivered excellent service in the past. This will demonstrate your capability to lead and support your team effectively on the sales floor.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining our supportive team.
We think you need these skills to ace Shift Lead: Retail Ops & Customer Experience in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any leadership roles you've had. We want to see how you can bring your skills to the Shift Lead position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how your experience aligns with our values. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Marks and Spencer
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer experience, prepare specific examples from your past where you delivered excellent service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to handle real-life scenarios in a retail environment.
✨Emphasise Team Leadership Experience
As a Shift Lead, you'll be coordinating resources and coaching colleagues. Be ready to discuss your previous leadership experiences, even if they were informal. Highlight how you motivated your team and improved operations, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable discussing your experiences and answering common interview questions.
