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For Companies At a Glance
- Tasks: Lead the team, ensure a vibrant salesfloor, and deliver top-notch customer service.
- Company: A leading retail company in Carlisle with a focus on inclusivity.
- Benefits: Opportunities for personal and professional growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong communication, time management skills, and digital literacy required.
- Other info: Great chance to develop your leadership skills in a thriving retail setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Carlisle is seeking a Shift Lead to oversee the fill operation and ensure a salesfloor ready for trade. The role includes coaching colleagues, delivering excellent customer service, and maintaining high presentation standards.
Candidates should possess strong communication and time management skills, digital literacy, and a commitment to operational excellence. This role offers opportunities for personal and professional growth in an inclusive company environment.
Food Store Shift Lead: Service, Ops & Coaching in Carlisle employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Store Shift Lead: Service, Ops & Coaching in Carlisle
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with their goals. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your communication skills! As a Shift Lead, you'll need to coach colleagues and provide excellent customer service. Role-play common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Showcase your time management skills during the interview. Prepare examples of how you've successfully managed multiple tasks in previous roles. This will demonstrate your ability to keep operations running smoothly, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food Store Shift Lead: Service, Ops & Coaching in Carlisle
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for delivering excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles.
Highlight Your Coaching Skills: As a Shift Lead, you'll be coaching colleagues, so make sure to mention any experience you have in mentoring or training others. We want to know how you can inspire and support your team!
Demonstrate Your Time Management Skills: Time management is key in this role. Use your application to showcase how you've effectively managed multiple tasks or projects in the past. We love seeing candidates who can juggle responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Marks and Spencer
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Coaching Skills
As a Shift Lead, you'll be expected to coach colleagues. Prepare examples from your past experiences where you've successfully trained or mentored others. Highlight how your coaching led to improved performance or customer service, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication
Effective communication is key in this role. During the interview, practice clear and concise responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing scenarios that required strong communication skills.
✨Emphasise Time Management and Operational Excellence
Be ready to discuss how you manage your time and ensure operational excellence. Share specific strategies or tools you use to stay organised and efficient. This will show that you’re not just a people person but also someone who can keep the operations running smoothly.
