Food Service Champion - Customer Experience in Cambridge
Food Service Champion - Customer Experience

Food Service Champion - Customer Experience in Cambridge

Cambridge Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer shopping experiences and provide outstanding service in a dynamic retail environment.
  • Company: Leading UK retailer known for its commitment to customer satisfaction.
  • Benefits: Flexible shifts, competitive pay, and opportunities for career growth.
  • Why this job: Join a vibrant team and make a real difference in customers' shopping journeys.
  • Qualifications: Strong customer service skills and comfort with digital tools.
  • Other info: Fast-paced role with varied responsibilities and exciting challenges.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading UK retailer in Cambridge seeks a Customer Assistant to enhance the shopping experience for customers. Candidates should thrive in high-pressure situations, demonstrate outstanding customer service, and be comfortable using digital tools like the Sparks App. Flexibility to work in various store areas is crucial, as no two shifts will be the same. This role offers significant opportunities for those ready to embrace the challenges of retail work.

Food Service Champion - Customer Experience in Cambridge employer: Marks and Spencer

As a leading UK retailer located in the vibrant city of Cambridge, we pride ourselves on fostering a dynamic work environment that champions exceptional customer service and employee growth. Our team members enjoy flexible working hours, comprehensive training programmes, and the chance to develop their skills in a fast-paced setting, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Marks and Spencer Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Food Service Champion - Customer Experience in Cambridge

✨Tip Number 1

Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about enhancing the customer experience.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or a busy shift. Role-playing with a friend can help you feel more confident and ready to shine in those high-pressure situations.

✨Tip Number 3

Be flexible and open-minded! Since no two shifts will be the same, show that you're adaptable. Share examples from your past experiences where you've successfully navigated change or taken on different roles.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you're tech-savvy and comfortable using digital tools like the Sparks App, which is a big plus for this role!

We think you need these skills to ace Food Service Champion - Customer Experience in Cambridge

Customer Service
High-Pressure Situations
Digital Tools Proficiency
Flexibility
Adaptability
Communication Skills
Teamwork
Problem-Solving Skills

Some tips for your application 🫑

Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to enhance the shopping experience for customers, just like we do at StudySmarter!

Be Flexible and Adaptable: Since no two shifts will be the same, it's important to convey your flexibility in your application. Share examples of how you've successfully adapted to changing situations in past roles – it shows us you're ready for the dynamic nature of retail.

Embrace Digital Tools: Mention your comfort with digital tools, especially if you’ve used apps similar to the Sparks App. We love tech-savvy candidates who can easily navigate digital platforms to enhance customer experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Let’s get started on this journey together!

How to prepare for a job interview at Marks and Spencer

✨Know the Company

Before your interview, do a bit of homework on the retailer. Understand their values, mission, and what makes them stand out in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to thrive in high-pressure situations.

✨Familiarise Yourself with Digital Tools

Since the role involves using digital tools like the Sparks App, make sure you’re comfortable discussing technology. If you have experience with similar apps or systems, be ready to share how you used them to enhance customer experiences.

✨Embrace Flexibility

Be prepared to discuss your flexibility and willingness to work in various store areas. Retail can be unpredictable, so showing that you’re adaptable and ready to take on different challenges will set you apart from other candidates.

Food Service Champion - Customer Experience in Cambridge
Marks and Spencer
Location: Cambridge

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