At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in the Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for those who thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 12 € per hour.
Work Pattern:
- Tuesday 16:30 - 19:30
- Friday 16:30 - 19:30
- Saturday 16:30 - 19:30
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK's fastest growing retailer. We’re not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant- Food- Burton in Burton upon Trent employer: Marks and Spencer
Joining M&S as a Customer Assistant in Burton means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer extensive training and development opportunities, ensuring you thrive in a supportive and high-energy work culture. Enjoy the unique advantage of working in a vibrant environment where your contributions are valued, and every day presents new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant- Food- Burton in Burton upon Trent
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like the Sparks App and in-store devices. We’re looking for team players who can enhance the customer experience, so show us you’re up to speed with tech.
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you can adapt to different roles within the store. We love candidates who are ready to roll with the punches and tackle whatever comes their way!
We think you need these skills to ace Customer Assistant- Food- Burton in Burton upon Trent
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love M&S Food! Share any experiences or knowledge you have about our products. This will help us see your enthusiasm and how you can connect with our customers.
Highlight Your Customer Service Skills:We want to hear about your previous customer service experiences. Be sure to mention specific examples where you went above and beyond to help a customer. This shows us you’re ready to deliver that five-star service we pride ourselves on.
Emphasise Your Team Spirit:Being a team player is key in our fast-paced environment. In your application, talk about times when you’ve worked well in a team, supported your colleagues, or contributed to a positive atmosphere. We love to see collaboration!
Be Flexible and Adaptable:Flexibility is crucial in retail, so make sure to mention your ability to adapt to changing situations. Whether it’s working different shifts or jumping into various roles, show us you’re ready to embrace the challenges that come your way.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and provide five-star service.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share experiences where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so showcasing your collaborative spirit will make you stand out.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about how you handle change and adapt to different situations. Share examples of when you've successfully adjusted to new challenges in a fast-paced environment, demonstrating your resilience and commitment.
