At a Glance
- Tasks: Lead a store, inspire teams, and create an amazing shopping experience.
- Company: Join Marks & Spencer, a forward-thinking retail leader.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of retail.
- Qualifications: Experience in leading teams and strong commercial skills required.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a Store Manager to lead the full operation of one of our stores, setting the pace in a fast‑changing retail environment. You’ll deliver against the retail plan, inspire high‑performing teams, and create a store where customers love to shop and colleagues are proud to work. This is a role for resilient, commercial leaders who bring clarity, accountability, and ambition to every part of the operation – from standards and service to profit and people.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What You’ll Do
- Lead the delivery of the retail plan across the store, driving commercial, operational, and people performance.
- Set the strategy and direction for the store, ensuring clarity and accountability at every level.
- Own the change agenda, landing transformation initiatives with pace and impact.
- Build a high‑performance culture through coaching, talent development, and engagement.
- Use data and insight to make confident decisions that drive profit, improve service, and boost efficiency.
Who You Are
- Proven experience leading large teams in a fast‑paced retail environment.
- Strong commercial acumen and ability to deliver across all areas of store performance.
- Clear, direct communicator with the courage to make tough decisions and bring colleagues with you.
- Skilled in planning, performance management, and resilience under pressure.
- Confident using digital tools and data to make decisions and coach others to do the same.
Benefits
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
Designate Store Manager - Norwich Area in Burnley employer: Marks and Spencer
Marks & Spencer is an exceptional employer, offering a dynamic work environment in the Norwich area where you can lead and inspire high-performing teams. With a strong focus on employee development, competitive benefits including a generous colleague discount, and a commitment to inclusivity and wellbeing, you'll find a supportive culture that empowers you to thrive and make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Store Manager - Norwich Area in Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. This will help you understand their values and how you can align your experience with what they’re looking for.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led teams or driven performance in a retail setting. Be ready to share these during your interview to showcase your skills and experience.
✨Tip Number 3
Show your passion for retail! During your interview, express why you love working in this fast-paced environment. Share your ideas on how to enhance customer experience and team engagement at M&S.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind.
We think you need these skills to ace Designate Store Manager - Norwich Area in Burnley
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and driven performance in a fast-paced environment, just like the one we have at M&S.
Be Clear and Direct:Use straightforward language in your application. We appreciate clarity and directness, so don’t be afraid to showcase your communication skills. This will help us see how you can bring that same clarity to our store operations.
Demonstrate Your Commercial Acumen:Make sure to include examples of how you've used data and insights to make confident decisions in previous roles. We’re looking for candidates who can drive profit and improve service, so show us what you've got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Marks and Spencer
✨Know the Retail Landscape
Before your interview, get familiar with the retail environment in the Norwich area. Understand the local market trends and how they might impact store performance. This knowledge will help you demonstrate your commercial acumen and show that you're ready to lead.
✨Showcase Your Leadership Style
Be prepared to discuss your experience leading large teams in fast-paced settings. Think of specific examples where you've inspired high performance or navigated challenges. This will highlight your ability to build a high-performance culture and engage your team effectively.
✨Data-Driven Decision Making
Brush up on how you've used data and insights in previous roles to drive profit and improve service. Be ready to share examples of how you've made confident decisions based on data, as this aligns perfectly with the expectations for the Designate Store Manager role.
✨Emphasise Your Communication Skills
As a clear and direct communicator, you need to convey your thoughts effectively. Prepare to discuss how you've handled tough decisions and brought colleagues along with you. This will showcase your ability to lead with clarity and accountability, which is crucial for this position.
