At a Glance
- Tasks: Assist customers and provide top-notch service in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic setting.
- Other info: Embrace challenges and enjoy a lively work atmosphere with no two shifts the same.
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 18:00-22:00
- Tuesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
- Saturday 18:00-22:00
Week 2:
- Monday 18:00-22:00
- Wednesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
- Saturday 10:00-14:00
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF employer: Marks and Spencer
Joining M&S as a Customer Assistant in Bristol Avonmeads means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer extensive training and development opportunities, ensuring you thrive in a high-energy environment that values resilience and teamwork. Enjoy the unique advantage of working in a vibrant location where your contributions directly impact customer satisfaction and store success, all while being supported by a culture that celebrates hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can jump in wherever needed, so let us know how you've done this in past roles.
✨Tip Number 4
Show off your digital savvy! Familiarise yourself with tools like Sparks and any other tech we use in-store. Being digitally confident is key, so demonstrate how you can enhance the customer experience with these tools.
We think you need these skills to ace Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for customer service and how you can help our customers find exactly what they need.
Be Clear and Concise:We appreciate straightforward applications. Keep your sentences clear and to the point. Highlight your relevant experience and skills that match the job description, so we can see how you'd fit right in with our team.
Emphasise Teamwork:Since being a team player is crucial for this role, make sure to mention any past experiences where you've worked well in a team. We want to know how you contribute to a positive environment and support your colleagues!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with the five-star service M&S expects.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Highlight how you’ve supported colleagues in high-pressure situations, as teamwork is crucial in delivering a seamless customer experience at M&S.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to discuss how you handle change and adapt to different roles within the store. Share examples of how you've successfully navigated changing demands in previous jobs.
