At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, resilient, and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 € per hour.
Work pattern:
- Tuesday 04:00 - 10:00
- Wednesday 04:00 - 10:00
- Friday 04:00 - 12:00
- Saturday 04:00 - 12:00
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Carden Avenue Brighton SF employer: Marks and Spencer
Join M&S as a Customer Assistant in Brighton, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development. With competitive pay, including an unsocial hours premium, and a commitment to delivering exceptional customer service, M&S is an excellent employer for those looking to make a meaningful impact in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Carden Avenue Brighton SF
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! During your interview, highlight your ability to stay sharp and focused under pressure. Share experiences where you've thrived in busy situations to show you're the right fit for the high-energy atmosphere at M&S.
✨Tip Number 4
Don’t forget to showcase your digital confidence! Mention any experience you have with digital tools or apps, especially if you've used them to enhance customer experiences. This will show that you're ready to embrace the tech side of the role.
We think you need these skills to ace Customer Assistant - Food - Carden Avenue Brighton SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for great service and quality food. This will help us see your genuine interest in the role.
Highlight Your Resilience:This job can be fast-paced and challenging, so make sure to mention any past experiences where you've thrived under pressure. We want to know how you handle busy environments and keep a positive attitude!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know how it helped improve customer experiences in your previous roles.
Emphasise Teamwork:We’re all about supporting each other at M&S, so don’t forget to showcase your teamwork skills. Share examples of how you've worked well with others to achieve common goals, especially in a retail setting.
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This job demands quick thinking and adaptability, so share stories that highlight your ability to stay calm and focused when things get busy.
✨Emphasise Team Spirit
Be ready to talk about your experience working in teams. M&S values collaboration, so mention times when you supported colleagues or contributed to a positive work environment.
✨Demonstrate Digital Confidence
Since being digitally savvy is essential, think of instances where you've used technology to enhance customer service. Whether it's using apps or in-store devices, show that you're comfortable with digital tools.
