Customer Assistant - Operations - Sears Solihull SF in Birmingham

Customer Assistant - Operations - Sears Solihull SF in Birmingham

Birmingham Part-Time 10 - 12 € / hour (est.) No home office possible
Marks and Spencer

At a Glance

  • Tasks: Keep our store running smoothly by managing stock and deliveries.
  • Company: Join the dynamic team at M&S, a leader in retail.
  • Benefits: Gain valuable experience in a fast-paced environment with flexible hours.
  • Other info: Fast-paced role with opportunities for growth and development.
  • Why this job: Be the backbone of our store and make a real difference every day.
  • Qualifications: Must be 18 or over; teamwork and digital skills are essential.

The predicted salary is between 10 - 12 € per hour.

Work Pattern:

  • Week 1: Sunday 10:00-18:00
  • Tuesday 06:00-14:00
  • Wednesday 14:00-22:00
  • Thursday 14:00-22:00
  • Friday 14:00-22:00

Week 2:

  • Monday 14:00-22:00
  • Wednesday 06:00-14:00
  • Thursday 06:00-14:00
  • Friday 09:00-17:00
  • Saturday 14:00-22:00

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Job Overview:

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

Responsibilities:

  • You will be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
  • There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
  • Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
  • Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
  • Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
  • Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Additional information:

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Operations - Sears Solihull SF in Birmingham employer: Marks and Spencer

At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at our Solihull location, you'll benefit from a supportive culture that values your contributions, alongside opportunities for personal growth and development within a leading retail brand. Join us to be part of a team that not only keeps our stores running smoothly but also fosters a sense of community and purpose in every role.

Marks and Spencer

Contact Detail:

Marks and Spencer Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - Operations - Sears Solihull SF in Birmingham

Tip Number 1

Get to know the company! Research M&S and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to teamwork and flexibility. We want to hear about your experiences and how you’ve tackled challenges in a fast-paced environment.

Tip Number 3

Dress the part! Even though it’s a physically demanding role, looking smart and presentable shows us you take the opportunity seriously. Plus, it gives a great first impression!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and keeps you fresh in our minds as we make our decision.

We think you need these skills to ace Customer Assistant - Operations - Sears Solihull SF in Birmingham

Mechanical Equipment Operation
Stock Management
Delivery Coordination
Physical Stamina
Attention to Detail
Time Management
Digital Literacy

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.

Highlight Relevant Experience:Make sure to mention any previous experience you have in retail or operations. We love seeing how you've handled stock, deliveries, or worked as part of a team in similar roles. It helps us picture you in our store!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marks and Spencer

Know the Role Inside Out

Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Your Flexibility

Flexibility is key in this role, so be prepared to discuss how you've adapted to changing situations in past jobs. Think of examples where you’ve had to shift priorities or work outside your usual hours. This will demonstrate that you can handle the fast-paced environment of retail.

Highlight Teamwork Skills

As a Customer Assistant, you'll be part of a larger team. Be ready to share specific examples of how you've worked collaboratively with others in previous roles. Emphasising your ability to support colleagues and contribute to a team will resonate well with the interviewers.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with questions about the role and the team. Ask about the daily challenges faced in the operations department or how success is measured. This shows your enthusiasm and helps you gauge if the job is the right fit for you.