At a Glance
- Tasks: Be the powerhouse behind our stores, managing stock and deliveries with urgency.
- Company: Join M&S, a leading retailer known for its quality and customer service.
- Benefits: Competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Dynamic role with opportunities to grow within a supportive team.
- Why this job: Make a real impact in a fast-paced environment while developing teamwork skills.
- Qualifications: Must be 18 or over; flexibility and digital confidence are key.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1: Sunday 03:30 - 11:30, Thursday 03:30 - 11:30, Saturday 03:30 - 11:30
- Week 2: Tuesday 03:30 - 11:30, Wednesday 03:30 - 11:30, Saturday 03:30 - 11:30
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Job Summary: Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
Responsibilities:
- You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
- You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
- Flexibility is vital; you'll work across the wider store where needed, always keeping up with the pace and demands of retail.
- Being digitally confident is essential; you'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
- Being a team player is essential; you'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
- From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Beverley Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operations - Beverley Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission. It’ll make you stand out!
✨Tip Number 2
Practice your responses! Think about the skills we’re looking for, like teamwork and flexibility. Prepare examples from your past experiences that highlight these qualities. We want to see how you’ve tackled challenges before.
✨Tip Number 3
Dress the part! Even though it’s a physically demanding role, showing up smartly dressed shows us you take the opportunity seriously. Plus, it sets a positive tone for the interview!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and appreciate the time we took to meet with you. Don’t miss this chance to leave a lasting impression!
We think you need these skills to ace Customer Assistant - Operations - Beverley Simply Food
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience: Make sure to mention any previous experience in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team. It helps us understand how you can fit into our operations!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and tackle the challenges head-on.
✨Showcase Your Team Spirit
Since this role requires being a key player in a larger team, think of examples from your past experiences where you've worked collaboratively. Be prepared to discuss how you support colleagues and adapt to different roles within a team. This will show that you can keep the store running smoothly.
✨Demonstrate Digital Confidence
As you'll be using digital tools to manage stock and track deliveries, it's crucial to highlight any experience you have with technology. If you've used similar systems before, mention them! If not, express your willingness to learn and adapt quickly to new tools.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle the fast-paced environment of retail. Think about how you would respond to situations like stock shortages or last-minute deliveries. Practising these scenarios will help you articulate your thought process and show that you can move with purpose.